Logitech Camera Can't Install

Anonymous

Hi, I purchased a Microsoft Surface Laptop 4, and can't install either of my Logitech Webcams. When I plug in the C910, it installs with an Exclamation point next to it. When I plug in another one, it comes up with installing the Webcam Pro 9000 and the exclamation point. I have tried to uninstall, install, reboot, multiple things, and I keep coming back to the same problem. I can't find any drivers to install on the logitech website.

I have looked at multiple threads on this site and tried several things and failed. Any ideas?

Thanks,

Mitchell

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53 answers

Anonymous

2021-05-20T23:47:41+00:00

That's great you got it solved. Thanks for letting us know how you solved it and with the extra comments you made.
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Anonymous

2021-05-20T02:04:36+00:00

You can delete them or change to Start value to 4 which would prevent the driver from loading.

Here's a good link on changing the service state (4 disables the service):

http://smallvoid.com/article/winnt-services-regedit.html

Create a System Restore Point beforehand and restart the computer after.

Then try to move, rename or delete the problematic Logitech drivers.

Here is a similar topic - one user had to resort to booting to a command prompt to delete the drivers:

https://answers.microsoft.com/en-us/windows/forum/all/memory-integrity-blocked-by-windows-10-drivers/915f2a4c-026d-42b8-84fb-c4818e1934e8
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Anonymous

2021-05-19T02:24:58+00:00

Anyone have any new thoughts on this problem?

Should I be deleting any registry entries listed above?

Thanks,

Mitchell
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