Make sure the windows you have installed is 20H2.
DTS:X Ultra Not working
Hello Everyone,
I have Asus TUF F15, and my DTS:X Ultra keeps showing :
"Please connect external speakers to use DTS audio controls.
Please connect a Headphone to use DTS audio controls"
I have tried mostly method available online but noting seems to be working for me, So finally I reinstalled the windows and DTS:X started working but after a day same thing started happening again. I have latest Windows 10 Home and Latest Drivers. Rolling back driver doesn't work too.
If any one have solution then please share.
Thank you
Windows for home | Windows 10 | Devices and drivers
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101 answers
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Anonymous
2021-07-10T15:00:52+00:00 -
Anonymous
2021-07-10T19:31:38+00:00 I have tried but nothing until now. I also have installed the windows 20H2 and nothing. for now the only soultion for me has been to disable the "AMD audio coprocessor" from device manager. I don't even have to restart my laptop, when I disable this, the DTS gets activated instantly.
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Anonymous
2021-07-13T03:26:02+00:00 I tried with these steps before and It worked for me
Update the latest driver in Window update and then:
Find DTS X Ultra > Right click on the app > choose "App Setting"> Click "Reset".
Hopefully it will work for everyone.
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Anonymous
2021-07-13T21:01:03+00:00 I am using intel version of the laptop and dont have AMD Coprocessor. How can i resolve my issue ?
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Anonymous
2021-07-13T21:01:23+00:00 Didn't work for me