DTS:X Ultra Not working

Anonymous
2021-04-05T05:56:31+00:00

Hello Everyone,

I have Asus TUF F15, and my DTS:X Ultra keeps showing :

"Please connect external speakers to use DTS audio controls.

Please connect a Headphone to use DTS audio controls"

I have tried mostly method available online but noting seems to be working for me, So finally I reinstalled the windows and DTS:X started working but after a day same thing started happening again. I have latest Windows 10 Home and Latest Drivers. Rolling back driver doesn't work too.

If any one have solution then please share.

Thank you

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2021-05-31T19:35:18+00:00

    Please let me know after using few days, if it is working or not

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  2. Anonymous
    2021-05-31T17:36:57+00:00

    Can confirm, this tool worked on Acer Helios 300. Now DTS:X Ultra working again

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  3. Anonymous
    2021-05-29T12:16:54+00:00

    It's a problem from DTS side but they are not ready to accept it. So I hoping that someone with Software coding knowledge will come up with solution.

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  4. Anonymous
    2021-05-28T01:25:52+00:00

    I did everything, i even reinstalled windows using bootable pendrive and let windows install all the drivers still facing this problemq

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  5. Anonymous
    2021-05-23T12:52:03+00:00

    Hello,

    I have the same issue previously, i done whatever i can such as uninstalled and reinstalled the app and the driver.

    Besides that, i tried removed KB5001391 but still it could not solve the problem.

    Right now, there is no real solution, some users are lucky to get the DTS app working again.

    What i had done is i factory reset the laptop once and then the DTS app worked until now even I updated till Windows 10 (20H2).

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