DTS:X Ultra Not working

Anonymous
2021-04-05T05:56:31+00:00

Hello Everyone,

I have Asus TUF F15, and my DTS:X Ultra keeps showing :

"Please connect external speakers to use DTS audio controls.

Please connect a Headphone to use DTS audio controls"

I have tried mostly method available online but noting seems to be working for me, So finally I reinstalled the windows and DTS:X started working but after a day same thing started happening again. I have latest Windows 10 Home and Latest Drivers. Rolling back driver doesn't work too.

If any one have solution then please share.

Thank you

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-05-01T12:04:19+00:00

    Hello, I have talked with Microsoft Customer Advocate today and they told me to try upgrading the PC by Creation Tool and that actually worked. And after that I have to pause the future updates for now. Hope they will fix it in future. So for Now DTS:X Ultra is working fine :)

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  2. Anonymous
    2021-04-21T06:48:51+00:00

    I've the same issue on an Acer laptop, and it's extraordinarily irritating. I've scoured the web trying different 'fixes' and nothing has stuck so far.

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  3. Anonymous
    2021-06-26T17:44:57+00:00

    I disabled something called " AMD Audio CoProcessor" from device manger and restarted my laptop and then DTS:X Ultra worked again!!

    And then after restarting

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  4. Anonymous
    2021-05-01T12:48:25+00:00

    There is no version to select, also it won't remove any of your data. It will just fix driver compatibility issue. I have downloaded this tool 

    https://download.microsoft.com/download/4/c/c/4cc6c15c-75a5-4d1b-a3fe-140a5e09c9ff/MediaCreationTool20H2.exe

    And After running the program select Upgrade option.

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  5. Anonymous
    2021-04-21T07:51:44+00:00

    You can install DTS:X Ultra component from your manufacturer website and about not being able to download the app, I think you should try to see your Download and Updates tab in your windows Store and there's an all Owned app option and from there you can install the app. Hope it helps.

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