AnyTech 365 Scam? Search for information.

Anonymous
2021-04-23T10:03:34+00:00

Hello

Working in IT myself I got a couple of reports during the last year about a quite interesting "thing" (I think it's some kind of scam scheme) called "AnyTech 365". It's not your "typical" Microsoft phone call scam but something quite a bit more sophisticated.

Interestingly there is/was only very limited information available on line.

The "thing" (suspected scam) goes like this:

Inexperienced users get prompted with misleading information (probably in the form of advertisement they don't recognize a such) which leads them to download some shady "pc repair software" (the name "Restoro" came up a couple of times). Once they run this software they are asked to contact a "support company" called AnyTech365. The people from AnyTech365 then try to sell them an expensive & long-running subscription for support services, usually costing a couple of hundred dollars (one "victim" reported that they even paid several thousand dollars).

Now the thing is: This company AnyTech365 which is located in Spain acts like a reputable business. So it's not some unknown Indian call center that disappears after a few weeks. They are registered and seem to be in for the long run - giving the impression of a "real" IT service provider. Just that their customers don't seem to become customers "voluntarily" but through very misleading sales practices.

At least this is what it looks like after gathering information from a couple of "victims".

Since there wasn't much information about this (suspected) scam scheme available I posted a similar thread like this in the German language Microsoft Community Forums in December. This lead to reports from more people who felt that they were scammed by AnyTech365 and also to a recation from a public relations person from Any Tech 365 who of course was claiming that they are a legitimate company. (However that person also referred to a certification agency called "App Esteem" which seems to be specialised in the "fake" certifictaion of very shady software - so we probably have to assume that a company that gets certidication from "App Esteem" is probably shady too.)

Anyway, since AnyTech365 seems to be active in a lot of languages & countries I thought that I also post this here in the English speaking community.

So we might get a bigger audience and can gather more information about this suspected scam.

Windows for home | Windows 10 | Security and privacy

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  1. Anonymous
    2021-09-11T13:47:12+00:00

    Heartily agree. People need to be aware of these scams and not treat them as a joke. You're not Ricky Gervais, Michael Pederson - there are plenty of sites where you can practice irony.

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  2. Anonymous
    2021-09-11T16:51:10+00:00

    Well color me "#woke" now Janet. Perhaps you could chime in and help out a fellow country person, from earlier in this thread, from/by (I think the name was) a Jean McIntosh

    " . . . . Hi Paul Tesdale, I am a real person. A 68-year-old granma. I am a retired care aide at an extended care unit... I am married. I started buying Anytech365 a few years ago. I cannot remember how I found them. Recently I also purchased a new router from anytech as extra security for our laptops. This extended my subscription to 2025. I have been very happy with them and in just the last week they have spent at least 6 hours getting all my laptops sorted out and backed up. Personally, I need to say these guys are awesome and I am so happy I spent the money to get them because, in the end, they have saved me hundreds of Canadian dollars. I am not prepared to say the price I paid but I can say it was over $1000 Canadian... and in 2015 if I am still around I will pay to have them again.... yesterday they helped me with my word program I wasn't able to figure out. They help with everything except Apple... my husband's Ipad wasn't touched as they don't work on them..... I had 3 old laptops that for one reason or another I don't use anymore and they transferred everything onto an external hard drive for me.... Sorry if you dont think I am real, but I really am.... have a great day :) "

    Ironic, wouldn't you say? At least I'm not drinking the AnyTech365 Kool Aid & apologies if there's been anything in anything I've posted that might have lead you to think AnyTech365 is any kind of legitimate support platform. In scrolling the comments I don't see much by way of any refutation of Jean's claims other than Sanderwho's "I don't think you are real" I'll help you all out here by unsubscribing & leaving you to sort it all out. Good luck.

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  3. Anonymous
    2021-09-11T20:21:08+00:00

    Thank you for your information, Janet Roche.

    What you write fits exactly into one of the patterns that we have identified as typical from other experience reports that we have seen mostly in the German language community.

    AnyTech365 seems to have "collaborations" with a different vendors of often very questionable software "tools" like the "PChelpsoft driver updater" that you mentioned. (According to the German discussion the guy who seems to run AnyTech365 - Janus Nielsen - is also responsible for Reimage Repair which is a notorious tool of this nature. So it's possible that also some of the other tools that "deliver" you to AnyTech are operated by the same people as AnyTech.)

    Those "tools" usually seem to follow their own scam scheme (like fabricating issues on your computer which don't actually exist and then make you pay to solve those imaginary problems) and in addition to it they send you to AnyTech for "activation" or something.

    Once you have AnyTech on the phone, they'll install their tools which again will show fabricated messages about problems on your computer.

    Those fake problems are then used to explain why you should buy their "support" subscription.

    I'm glad that you didn't fall for it. And I hope you'll find somebody who'll solve your actual printing problems. But I'm sure there will be some local IT expert that can assist you and doesn't try to sell you a subscription to solve made up problems.

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  4. Anonymous
    2021-10-02T17:44:29+00:00

    I fell for this company's routine the other day when a pop up on my computer kept reminding me that my Panda Security was running out. I was tired and annoyed as I knew it was fine so I made the mistake of clicking it to contact them to verify it - of course this linked me to AnyTech and then the scam started - I was assured that I shouldn't be seeing the popup and that I obviously had malware on my computer. They told me they were the 'technical division' of Panda Security and of course I had no reason to disbelieve them - the pop up is clever and is overlaid on the Panda banner so it looks real! I allowed them in to my computer to do the 'clean up' and then was persuaded to commit to an expensive contract - luckily my credit card was not accepted but I am sure it was just a ruse anyway to actually get the card details. I notified the bank and cancelled the card etc, changed all my passwords and have not purchased a new computer so that they cannot get to me through my IP address. It is all very annoying and time consuming. I used their 'contract' which has a customer 30 day cancellation clause to 'cancel my contract' - not that I think it even exists but at least I have followed the 'legalese' on this. I have also notified them that at the very least they used misleading sales techniques to get me to commit and therefore it is nullified for me and I have told the bank have been notified and fraud action will ensue if they attempt to take payment. Lesson learned - don't click on ANYTHING that pops up even if it looks genuine!! And never, ever, ever let anyone into your computer! Of course this is why they target small business people like me, they know we are overworked, tired and can't be bothered with all the computer issues so it's a tempting proposition to have someone else do it all for you. Oh and by the way, after they had done the 'Clean up' the only difference on my computer was that my cookies were all wiped so I had to input all my passwords again - and then I had to change the damned things!!! Also the original 'pop up' which they said was malware - well that is still popping up! So much for the service! Be aware folks, this may not be your normal 'scam' where they hack in and destroy etc, but it is most definitely a 'service scam' big money, not much of a service!

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  5. Anonymous
    2021-10-10T15:04:17+00:00

    omg dude, they are 100% scams!! Or are you working for them??

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