AnyTech 365 Scam? Search for information.

Anonymous
2021-04-23T10:03:34+00:00

Hello

Working in IT myself I got a couple of reports during the last year about a quite interesting "thing" (I think it's some kind of scam scheme) called "AnyTech 365". It's not your "typical" Microsoft phone call scam but something quite a bit more sophisticated.

Interestingly there is/was only very limited information available on line.

The "thing" (suspected scam) goes like this:

Inexperienced users get prompted with misleading information (probably in the form of advertisement they don't recognize a such) which leads them to download some shady "pc repair software" (the name "Restoro" came up a couple of times). Once they run this software they are asked to contact a "support company" called AnyTech365. The people from AnyTech365 then try to sell them an expensive & long-running subscription for support services, usually costing a couple of hundred dollars (one "victim" reported that they even paid several thousand dollars).

Now the thing is: This company AnyTech365 which is located in Spain acts like a reputable business. So it's not some unknown Indian call center that disappears after a few weeks. They are registered and seem to be in for the long run - giving the impression of a "real" IT service provider. Just that their customers don't seem to become customers "voluntarily" but through very misleading sales practices.

At least this is what it looks like after gathering information from a couple of "victims".

Since there wasn't much information about this (suspected) scam scheme available I posted a similar thread like this in the German language Microsoft Community Forums in December. This lead to reports from more people who felt that they were scammed by AnyTech365 and also to a recation from a public relations person from Any Tech 365 who of course was claiming that they are a legitimate company. (However that person also referred to a certification agency called "App Esteem" which seems to be specialised in the "fake" certifictaion of very shady software - so we probably have to assume that a company that gets certidication from "App Esteem" is probably shady too.)

Anyway, since AnyTech365 seems to be active in a lot of languages & countries I thought that I also post this here in the English speaking community.

So we might get a bigger audience and can gather more information about this suspected scam.

Windows for home | Windows 10 | Security and privacy

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  1. Anonymous
    2021-09-07T15:59:17+00:00

    Anytech 365 <*** Email address is removed for privacy ***> Tue 9/7/2021 11:32 AM Image

    To:

    • *** Email address is removed for privacy ***

    ANYTECH 365 SECURITY RECEIPT

    PURCHASE ID: 55667EDR07066TH0

    Dear Sir/Madam,

    Thank You for renewing Anytech 365 Premium Support Security for the upcoming year.

    As a reminder your Account/Card will be Auto-Debited for $399.99 For your Computer Service/Protection/Security License Renewal for 1 year . Your subscription has been activated .You previously Paid for a Basic Plan of Anytech premium support.

    The transaction of $399.99 would appear within the next 48 working hours on your account or it will appear on your next billing cycle.

    We would like to inform you that this month we have served over 1 Million customers and you are one of them. We hope you will enjoy the service. Due to Covid-19 we are unable to notify each and every customer through confirmation calls.

    If you have any questions or wish to cancel the subscription please contact <snip>.

    Thank You

    Finance Team

    Anytech 365 PREMIUM SUPPORT

    HELPLINE NUMBER: <snip>.

    NOTE:  THIS IS AN AUTO-GENERATED EMAIL PLEASE DO NOT REPLY TO THIS EMAIL FOR FURTHER ASSISTANCE PLEASE CONTACT ON THE HELPLINE NUMBER.

    I never knew about Anytech before I received this "renewal"

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  2. Anonymous
    2021-09-03T10:43:38+00:00

    I am sorry to hear that a good company has been targeted by scammers in the process of scamming us.

    That's probably not the case, though.

    According to the information that has been gathered so far, the "real" company AnyTech365 is engaged in fraudulent activity.

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  3. Anonymous
    2021-08-29T22:37:55+00:00

    Are you Valerie Jean Blakesly? Your post looks like the one forwarded to me in an email. I love to hear Australian people talk. I am sorry to hear that a good company has been targeted by scammers in the process of scamming us. I wish this company the best and hope the scam doesn't hurt them.

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  4. Anonymous
    2021-08-29T20:22:04+00:00

    I have received those, too - repeatedly. I just read another post that said the company was legit and her experience sounded quite appropriate. I have spoken only to Pakistani or Indian voices and when I have called them they have answered simply "hello" which suggests they are scamming the good name of a company that may be totally on the up and up.

    Suzan Waller when I have had to odd person I cannot understand I ask for someone I can communicate with.... most of the guys are Australian and have great phone voices....Like most things there are scammers out there you just have to be careful.....

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  5. Anonymous
    2021-08-29T16:42:29+00:00

    I have received those, too - repeatedly. I just read another post that said the company was legit and her experience sounded quite appropriate. I have spoken only to Pakistani or Indian voices and when I have called them they have answered simply "hello" which suggests they are scamming the good name of a company that may be totally on the up and up.

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    2 people found this answer helpful.
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