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Hello
Working in IT myself I got a couple of reports during the last year about a quite interesting "thing" (I think it's some kind of scam scheme) called "AnyTech 365". It's not your "typical" Microsoft phone call scam but something quite a bit more sophisticated.
Interestingly there is/was only very limited information available on line.
The "thing" (suspected scam) goes like this:
Inexperienced users get prompted with misleading information (probably in the form of advertisement they don't recognize a such) which leads them to download some shady "pc repair software" (the name "Restoro" came up a couple of times). Once they run this software they are asked to contact a "support company" called AnyTech365. The people from AnyTech365 then try to sell them an expensive & long-running subscription for support services, usually costing a couple of hundred dollars (one "victim" reported that they even paid several thousand dollars).
Now the thing is: This company AnyTech365 which is located in Spain acts like a reputable business. So it's not some unknown Indian call center that disappears after a few weeks. They are registered and seem to be in for the long run - giving the impression of a "real" IT service provider. Just that their customers don't seem to become customers "voluntarily" but through very misleading sales practices.
At least this is what it looks like after gathering information from a couple of "victims".
Since there wasn't much information about this (suspected) scam scheme available I posted a similar thread like this in the German language Microsoft Community Forums in December. This lead to reports from more people who felt that they were scammed by AnyTech365 and also to a recation from a public relations person from Any Tech 365 who of course was claiming that they are a legitimate company. (However that person also referred to a certification agency called "App Esteem" which seems to be specialised in the "fake" certifictaion of very shady software - so we probably have to assume that a company that gets certidication from "App Esteem" is probably shady too.)
Anyway, since AnyTech365 seems to be active in a lot of languages & countries I thought that I also post this here in the English speaking community.
So we might get a bigger audience and can gather more information about this suspected scam.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
@JohnHarold4
The sad thing is: You don't even realize that you are being scammed. You think those "tuneups" are doing you any good? You think that malware that they say that they stop is real? Oh boy...
No, AnyTech365 is far from a reputable company, based on all the evidence I could gather so far. I've seen with my own eyes how the credit card of AnyTech victims have been charged by AnyTech365 in Spain and not by "scammers" that just use their name.
Anytech 365 is a reputable and very good online IT outfit which has had a lot of trouble with scammers using their names in obvious spam emails to phish. I have had them as remote service IT guys for three years (it is far from free) at a set fee I paid willingly. I have gotten many of these stupid emails but they told me just to ignore them as someone was scamming them. They make all sales directly over the phone because they sell many different plans which require some explanation.
I have had them fix complete meltdowns and they do tuneups every month on all my computers. Since they have been handling this, I have never had a computer problem at all. I highly recommend them for their IT services. My computers run at amazing speed and i have watched the software stop incoming viruses and malware as they are happening and removing them automatically.
The only email communications I've ever gotten from them is from .AnyTech365.com, not these wild yahoo and gmail accounts. You all should know better.
Got the same $340 email today from a gmail account - ******@gmail.com
Beware: the image of the ad above by dalcaraz has a link (to subscribe to the poster's channel). Images or posts should
have links removed unless they are specifically explained as legitimately connected to the issue, such as sources for help.
I had no reference to Panda in my email attempted scam. I did not contact the company at all, as I recognized it as an
scam attempt. First: I didn't recognize the company name. Second: I keep records of services I subscribe to, and this
certainly wasn't one of them. Third: If and when I subscribe to a service that requires me to accept a recurring charge,
I pay with PayPal and cancel the recurring charge soon after paying. If the company requires acceptance of a recurring
charge and doesn't offer PayPal, I don't use that company. If it's a legitimate company, they'll ask me to renew when
they are unable to charge a recurring amount. Fourth: The email address seemed false for a company account.
Fifth: I check my accounts daily to ensure no suspicious amount has been debited. As a senior on limited Social Security,
I can't afford mistakes. I reported this scam attempt to the FBI: https://complaint.ic3.gov/default.aspx
Thank you to all who are fighting back against these criminals.
