2021-05 Cumulative Update for Windows 10 Version 20H2 for x64-based Systems (KB5003173) Failed to install - 0x800f0831

Anonymous
2021-05-16T13:53:04+00:00

Hi all,

I've had the same cumulative update error for last month where the installation of this update would cause it to work up to 20% and then fail to install.

I've tried using sfc scanning and DISM restore and nothing is wrong with my computer.

This time the update installs to 100%, but then goes back to 0% and gets an error at 21% of the update.

EDIT 1:

I suspect that using a third party software called advanced system care may have cleaned up old driver packages, but I don't believe it affected the update because I've been using it for a while now and I didn't have any cumulative update problems in the past. Manually installing the updates do not work, neither does expanding the MSU files. The 0x800f0831 error has to do with missing package files.

EDIT 2:

I have done a repair install and it fixed my windows update problems, there does not seem to be any other way to fix the error.

EDIT 3:

I noticed my computer was stuttering and freezing much more than usual, so I booted into UEFI settings to put everything to default to see if that fixed it, my fans went full speed in BIOS mode for some reason. After settings are put to default, I restart my computer and now it's in an automatic repair loop.

EDIT 4:

The system restore was successful, but the real reason was because my laptop can not boot into default RST mode, so I booted into AHCI and it worked fine.

The only problem now is the quality update KB4023057 downloads and installs briefly every time I check for updates even though it was already successfully installed and updates the date it was installed.

EDIT 5: After downloading a .bat file from Reset Windows Update in Windows 10 | Tutorials (tenforums.com) and running it in safe mode the popup no longer shows up for KB4023057.

Windows for home | Windows 10 | Windows update

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SD - IA 179.6K Reputation points Independent Advisor
2021-05-17T02:23:51+00:00

I see, thanks. A RI is the last and best resort to fix this issue.

Try doing a repair install. A repair Install keeps everything including Files and applications and reinstalls Windows.

http://www.yourwindowsguide.com/2016/06/how-to-...

http://www.tenforums.com/tutorials/16397-repair...

The best and the easiest way is to use first method in the first article.

Disclaimer:

This is a non-Microsoft website which would provide accurate and safe information. Watch out for ads on the site which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do more harm than good sometimes.

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  1. SD - IA 179.6K Reputation points Independent Advisor
    2021-05-20T02:59:34+00:00

    I see. Can you see if the update prompt goes away with a WU reset?

    https://aka.ms/WUReset

    A reset would likely fix the problem, but it comes at the cost of removing apps.

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  2. Anonymous
    2021-05-20T03:21:38+00:00

    The update prompt goes away as soon as it "finishes" downloading then installing within seconds, after that it says I'm up to date.

    I think it is a benign error for now, and I cannot see how it would affect the freezing on my computer.

    I will ignore it until it may cause any problems, I would not like to go through the trouble of resetting WU with the possibility of it failing and having to repair my computer again, I will let you know if I decide to run it. Thank you for your help.

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  3. SD - IA 179.6K Reputation points Independent Advisor
    2021-05-20T03:24:14+00:00

    No problem.

    A fresh optional update would be available by next week, which you can consider installing and see if that corrects this glitch.

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  4. Anonymous
    2021-05-20T03:39:31+00:00

    I've seen on some forums that others have had the same problem as me, they fixed it some other way by installing the update manually from the catalog but I don't think it has the 20H2 edition.

    Just curious how would doing a WU reset in the forum delete apps? I don't see how it would.

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