2021-05 Cumulative Update for Windows 10 Version 20H2 for x64-based Systems (KB5003173) Failed to install - 0x800f0831

Anonymous
2021-05-16T13:53:04+00:00

Hi all,

I've had the same cumulative update error for last month where the installation of this update would cause it to work up to 20% and then fail to install.

I've tried using sfc scanning and DISM restore and nothing is wrong with my computer.

This time the update installs to 100%, but then goes back to 0% and gets an error at 21% of the update.

EDIT 1:

I suspect that using a third party software called advanced system care may have cleaned up old driver packages, but I don't believe it affected the update because I've been using it for a while now and I didn't have any cumulative update problems in the past. Manually installing the updates do not work, neither does expanding the MSU files. The 0x800f0831 error has to do with missing package files.

EDIT 2:

I have done a repair install and it fixed my windows update problems, there does not seem to be any other way to fix the error.

EDIT 3:

I noticed my computer was stuttering and freezing much more than usual, so I booted into UEFI settings to put everything to default to see if that fixed it, my fans went full speed in BIOS mode for some reason. After settings are put to default, I restart my computer and now it's in an automatic repair loop.

EDIT 4:

The system restore was successful, but the real reason was because my laptop can not boot into default RST mode, so I booted into AHCI and it worked fine.

The only problem now is the quality update KB4023057 downloads and installs briefly every time I check for updates even though it was already successfully installed and updates the date it was installed.

EDIT 5: After downloading a .bat file from Reset Windows Update in Windows 10 | Tutorials (tenforums.com) and running it in safe mode the popup no longer shows up for KB4023057.

Windows for home | Windows 10 | Windows update

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Answer accepted by question author
SD - IA 179.6K Reputation points Independent Advisor
2021-05-17T02:23:51+00:00

I see, thanks. A RI is the last and best resort to fix this issue.

Try doing a repair install. A repair Install keeps everything including Files and applications and reinstalls Windows.

http://www.yourwindowsguide.com/2016/06/how-to-...

http://www.tenforums.com/tutorials/16397-repair...

The best and the easiest way is to use first method in the first article.

Disclaimer:

This is a non-Microsoft website which would provide accurate and safe information. Watch out for ads on the site which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do more harm than good sometimes.

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  1. Anonymous
    2021-05-20T01:20:35+00:00

    The repair loop was due to default settings for the SATA mode was RAID, the laptop only boots in AHCI mode. I believe that the repair install was done while AHCI mode was on, so it can not be booted into RAID anymore.

    I'm not sure if this is what caused the increased freezing/stuttering, but I can definitely tell the difference before I repaired windows.

    I decided to update windows knowing it is safe, and it successfully installed, however even after KB4023057 was already installed on my computer whenever I check updates this would briefly appear, install to 100% and then finish. It does not go away on subsequent "check update" clicks.

    Should I reset my PC instead of repair install to fix the stutter?

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  2. Anonymous
    2021-05-19T23:52:39+00:00

    Sorry for all the replies, I was able to log into my computer after a third restart and my computer was restored to when I first repaired windows. I have not checked for updates yet, as I am worried an update restart will trigger another automatic repair loop. At the moment my computer is still freezing/stuttering, what should I do?

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  3. Anonymous
    2021-05-19T23:02:43+00:00

    Restoring to a point did not work, I believe my only choice is to reset my PC or reinstall boot again through the USB. Which should I do?

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  4. Anonymous
    2021-05-19T22:18:48+00:00

    I attempted to set my BIOS settings to default, and by opening UEFI my fans went full speed like last time. After putting settings to default and exiting, my laptop is now in a restart loop. I am currently attempting a system restore but I don't think that will work. When things have come to this should I reset my PC or should I try a different solution?

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