intel usb 3.1 extensible host controller not present in device manager

Anonymous
2021-04-18T19:39:03+00:00

Hello Hello,

Hopefully one will be able to help me. I bought an external ssd (crucial x8) i have a laptop with a USB C 3.1 Gen 2 and when i check usb controllers in device manager i only have the 3.0 usb host. look at the screen cap please . The x8 promesses up to 1050mb/sec but since windows sees my 3.1 gen 2 type c usb as a 3.0 usb im only getting half the speed .. I d like to get full speed .. any genius in the room pls ive tried many options with no success.. (going in bios , reinstalling this and that, update drivers..) I just cant get the 3.1 controllers driver to load or else plss plsss help Thank you

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2021-04-18T21:50:28+00:00

    it is the exact same file my friend !

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  2. Anonymous
    2021-04-18T21:42:49+00:00

    Heres a screen cap thanks

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  3. Anonymous
    2021-04-18T21:42:02+00:00

    in addition heres what i got after investigating the folders

    Thank you !

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  4. Rodrigo Queiroz 78,705 Reputation points Independent Advisor
    2021-04-18T21:41:10+00:00

    What about the other driver?

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  5. Anonymous
    2021-04-18T21:38:11+00:00

    Hello again

    Thank you !

    heres what i get 

    If i translate in english it says that i already have the latest version of driver utility and i have to uninstall it to intall that one, what should i do and where to look

    Thanks again

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