Lost all audio after May, 2021 Windows 10 update!!!!

Anonymous
2021-05-17T06:50:28+00:00

At some point, after the May update I lost all PC audio! I've done all the 'no sound' troubleshooting suggestions from Microsoft and everywhere else. I reinstalled all audio drivers, you name it. I even shut down my MSI onboard HD audio in bios and purchased a

Soundblaster Audigy RX sound card, No dice. bought Driver Booster Pro and updated them drivers. Wasted cash!

It's as if the sound just can't get to my output jacks. Foobar doesn't work, NO audio!! You can see the level meters pulse when you test the sound devices. When I unplug the connectors going to my preamp, they pop and buzz so I know the cables to the analog stuff are hot.

I NEED HELP AND I NEED IT FAST!! I'm starting to TWITCH!! I believe it's Microsoft's doing.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2021-05-20T14:22:43+00:00

    Hi Greg,

    Ok, I did all that set of instructions said and finely a reset install. Nothing works. I'm using SoundBlaster Audigy RX because Microsoft 

    hijacked Realtek HD sound controller and put it out of service. Also, look at this:.

                  This started appearing on my desktop every time I reboot  at the same time I lost my sound.

    Looks like a Python module of some kind. Coincidence, I think not. Anyway, after two reinstalls with no effect where can the problem be.

    I went into my bios and disabled the onboard sound controller when I installed the new sound card. I expect that is what I should have done. This problem is drifting further and further out side the box. HELP PLEASE!22 If you want to get into my computer remotely, that's fine. Just tell me what services are necessary and I'll crank em' up.

    Mike

    P.S. Got to get some sleep. Been up all night. Back this evening.

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  2. Anonymous
    2021-05-20T17:40:47+00:00

    Hi Mike -

    I notice you used a driver finder app which are not recommended because they can mess up Windows. Update your drivers and BIOS/UEFI firmware from PC or motherboard maker's Support Downloads web page, using the full model number, Serial Number or Dell Service Tag on sticker. Compare the latest drivers available for download with the ones presently installed in Device Manager reached by right clicking the Start button. Make sure you have the latest BIOS or UEFI firmware, Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now.

    Updating drivers from the Device Manager or Windows Update is rarely enough. The most basic thing we need to learn to maintain a PC is keep the latest manufacturer's drivers installed from their Support Downloads web page.

    If updating the drivers doesn't help and you completed all the steps I gave to go over sound problems, all that is left is to do a Clean Install. Make it count by doing the gold standard Clean Install in this link which compiles the best possible Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better than any amount of money could buy: http://answers.microsoft.com/en-us/windows/wiki...

    To create bootable Windows 10 Installation Media (on another PC if necessary) install Media Creation tool and follow the steps toward the bottom of the download page here in the section "Using the tool to create installation media:"

    https://www.microsoft.com/en-US/software-downlo...

    Insert media, boot it by powering up PC while pressing the BIOS Boot Menu Key for your PC maker given in this chart: https://www.sysnative.com/forums/hardware-tutor...

    If the media won't boot you may need to enter BIOS/UEFI Setup (pressing key given in chart in link above) to turn off Fast Boot or Fast Startup first.

    Choose the boot device as a UEFI device if offered, then on second screen choose Install Now, then Custom Install, then at the drive selection screen delete all partitions down to Unallocated Space to get it cleanest, select the Unallocated Space, click Next to let it create and format the needed partitions and start install - this makes it foolproof.

    There is a step to rescue your files first using the booted media if you don't have them backed up: http://answers.microsoft.com/en-us/windows/wiki...

    You will get and keep the best possible install to the exact extent you stick with the steps, tools and methods in the linked tutorial. It's a great learning experience that will make you the master of your PC because you will learn everything that works best and how to apply it with your own hands.

    I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

    ________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  3. Anonymous
    2021-05-21T01:42:22+00:00

    Ok, I have done a in place install and a reset install,  Is that enough or would more be better?

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  4. Anonymous
    2021-05-21T02:19:58+00:00

    Is the sound fixed?

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  5. Anonymous
    2021-05-21T11:49:34+00:00

    No, it's not , I'm sorry to say.

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