Good Day Munier786,
I appreciate your time getting back to this thread, first, try to perform cleanboot.
- Open the run box by pressing the Windows Key + R and type msconfig
- System Configuration Utility box will open and by default you are on general tab.
- On the General tab, click the selective startup and make sure that load system service and load startup items both have checked mark.
- Click on services tab
- Put a check mark on Hide All Microsoft Services
- Once Hide all Microsoft Services have checked mark on it, click on Disable All
- Click on the Startup Tab and click open task manager. This will open another window which contains all your startup applications on the administrator account.
- Disable all application that you're not using. You can simply just click on them and select disable.
- Click OK, Apply and close the configuration utility
- Restart your pc and observe the performance.
If the issue persists, perform Repair Upgrade, this will re-install the Windows without affecting your files and apps, it will repair and replace any corrupted system files.
Step 1: Download Media Creation Tool from Microsoft.
https://www.microsoft.com/en-us/software-downlo...
Click “Download Tool Now”
Step 2: Run MediaCreationTool.exe.
Step 3: Choose "Upgrade this PC now".
Step 4: Select "Keep personal files and apps".
Step 5: Let it install
I hope the information above helps. Please let me know how it goes.
Have a wonderful day ahead and stay safe.
Sincerely,
Carlo T.