Microsoft account won't connect to Minecraft services on Minecraft: Java Edition Launcher

Anonymous
2021-05-31T04:43:15+00:00

Whenever I open the Minecraft launcher signed in as my Microsoft account which is my only account it will show me a message that says: "Oh no! Something went wrong, and we couldn't connect to Minecraft Services" and the Play button is replaced with a Play offline button but once I click that to play offline, it will say I need to make a profile even though I have a profile and have been playing the game until this error occurred. But once I click to create a profile, it will sign me into the Minecraft website and bring me to my account profile screen where it will give me the message: "Something went wrong... press reload to try again." and once I click reload, nothing changes. this error happened on Friday, May 28th.

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

104 answers

Sort by: Oldest
  1. Anonymous
    2022-06-17T23:37:51+00:00

    Oh I got this error on bedrock edition once or twice try changing the password and logging in with the new password. Sometimes websites will require you (sometimes this is optional other times not.) to change your password every so often, so as I said try to reset the password then login with the new password and see what happens.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2022-06-18T18:06:35+00:00

    but i already own the game , and have for years my issues only started after migrating my account. I did try again today as there was a launcher update , it almost went but then top right red box says restart my launcher can find my account . but i do have to log into Microsoft to even get that far so its like ,,, whats the problem

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2022-06-23T14:24:41+00:00

    For me this is issue seems to be far worse

    It just doesn't work, I have been trying for hours still nothing.

    The api seems to not response at all of me, I can't even log into minecraft.net, Gives a error "OOPS, we couldn't validate your info, Please try again. For some reason using a Vpn fixes the issue both on launcher and website but I don't want to use a Vpn because I mainly play Hypixel which doesn't allow Vpns.

    [Info: 2022-06-23 14:20:59.7087082: NetQueue.cpp(472)] NetQueue: Primary ip: 13.227.138.28, Host: api.minecraftservices.com [Info: 2022-06-23 14:20:59.7091571: NetQueue.cpp(551)] NetQueue: Action finished: https://api.minecraftservices.com/launcher/login [Error: 2022-06-23 14:20:59.7094102: Common_p.h(126)] Error while sending request to https://api.minecraftservices.com/launcher/login [Error: 2022-06-23 14:20:59.7098898: Common_p.h(152)] POST request to https://api.minecraftservices.com/launcher/login responded with: Response code: 403 Response body: http://www.w3.org/TR/html4/loose.dtd">

    403 ERROR The request could not be satisfied.


    Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.
    If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.


    Generated by cloudfront (CloudFront)
    Request ID: L3Iez3X9JghIeEXu7Eqv-UxBzC7TzUP1sFCOPTit0KkPPv_IFIsbeQ==
    

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2022-07-09T20:04:35+00:00

    It's over a year since the original post and I am having the same problem. Is Microsoft never going to fix thier launcher?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2022-07-12T18:30:14+00:00

    It might not be a problem with the launcher, I got the launcher and it works just fine for me, I bought it using a Microsoft account, so try making a Microsoft account that wasn't migrated from a Mojang account and buy the game then see if that works. I bought the game using this account and haven't any problems like this ever, also you cannot play offline until you have played the Java version through the launcher Online (while connected to Microsoft services in the launcher) at least once, I know this because when I first went to play I saw a message saying something like "You can play offline once you play online once" or something like that.

    Also have you tried this on other devices to see if it is an issue with the one device or if it is an issue with the Microsoft account. Like I said I bought it through this Microsoft account and once I played it online once then it never gave me any trouble playing offline. So try using a different device (laptop/PC) and also try making a new Microsoft account, buy the game through https://www.minecraft.net/en-us/store/minecraft-java-bedrock-edition-pc and also if you scroll down and click the Minecraft: Java Edition System Requirements and scroll down some in bold it will say Internet connectivity is required for downloading Minecraft files, afterwards offline play is possible.

    Was this answer helpful?

    0 comments No comments