Microsoft account won't connect to Minecraft services on Minecraft: Java Edition Launcher

Anonymous
2021-05-31T04:43:15+00:00

Whenever I open the Minecraft launcher signed in as my Microsoft account which is my only account it will show me a message that says: "Oh no! Something went wrong, and we couldn't connect to Minecraft Services" and the Play button is replaced with a Play offline button but once I click that to play offline, it will say I need to make a profile even though I have a profile and have been playing the game until this error occurred. But once I click to create a profile, it will sign me into the Minecraft website and bring me to my account profile screen where it will give me the message: "Something went wrong... press reload to try again." and once I click reload, nothing changes. this error happened on Friday, May 28th.

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

104 answers

Sort by: Newest
  1. Anonymous
    2022-03-05T04:22:17+00:00

    you have to login into Microsoft store with the same account in minecraft

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2022-02-24T13:18:00+00:00

    This solved my issues thanks! It also solved a login loop issue that other xbox launcher games were having

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2022-02-19T00:37:12+00:00

    Had the same issue, what solved it for me was using the older launcher, minecraftlauncher.msi

    I found the link to the installer in the Mojang's purchase email. Hope that helps.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2022-02-12T16:01:44+00:00

    My launcher started working again this morning. No change on my end, I suspect they fixed whatever encryption problem they were having with authentication to the minecraft servers.

    Yep, my launcher log ( "%APPDATA%.minecraft\launcher_log.txt" on my machine ) is clean. I don't see those SSL/TLS errors anymore. In the future, if anyone needs to see a cleaner log for troubleshooting, you can always deleted that file and re-start the launcher and it will regenerate with new logs.

    I'm definitely keeping MultiMC in my back pocket for any future issues!

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2022-02-11T21:57:21+00:00

    This saved me after trying for hours with Microsoft and Mojang to fix my issue. Thank you!

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments