Microsoft account won't connect to Minecraft services on Minecraft: Java Edition Launcher

Anonymous
2021-05-31T04:43:15+00:00

Whenever I open the Minecraft launcher signed in as my Microsoft account which is my only account it will show me a message that says: "Oh no! Something went wrong, and we couldn't connect to Minecraft Services" and the Play button is replaced with a Play offline button but once I click that to play offline, it will say I need to make a profile even though I have a profile and have been playing the game until this error occurred. But once I click to create a profile, it will sign me into the Minecraft website and bring me to my account profile screen where it will give me the message: "Something went wrong... press reload to try again." and once I click reload, nothing changes. this error happened on Friday, May 28th.

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2021-07-04T09:43:46+00:00

    I have the same problem, I can play only the demo version of the game, i dont know what to do, I paid 24€ for the game and now I cant play it.

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  2. Anonymous
    2021-07-02T15:58:33+00:00

    i know i´m late to this but i´m having similar problems because i can log into the launche with my original microsoft account (never had mojang) and it won´t show the option to play the game, which i fully purchased. Only to try the demo.

    I contacted the Minecraft, Microsoft and xBox support and none of them would help me. I don´t know what to do because i paid a lot of money for this game.

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  3. Anonymous
    2021-06-01T05:57:27+00:00

    That would mean there is a bug in the game itself. Bugs are resolved when an update is released to the game. A few other users are also reporting similar error since some days ago so I think this is an issue with the game itself and not just with your account.
    If the team has recommended a bug report it means they are tracking this issue and will resolve it in an update.

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  4. Anonymous
    2021-05-31T06:59:57+00:00

    I did, they said to make something on bugs.mojang.com. I've done that and no one has responded. I'm using a Microsoft account and not a Minecraft one.

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  5. Anonymous
    2021-05-31T06:18:45+00:00

    You will need to get in contact with Mojang for this as there is an issue with your account itself Ryan. Please post a ticket to Mojang support here : https://help.minecraft.net/hc/en-us/requests/new

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