Microsoft account won't connect to Minecraft services on Minecraft: Java Edition Launcher

Anonymous
2021-05-31T04:43:15+00:00

Whenever I open the Minecraft launcher signed in as my Microsoft account which is my only account it will show me a message that says: "Oh no! Something went wrong, and we couldn't connect to Minecraft Services" and the Play button is replaced with a Play offline button but once I click that to play offline, it will say I need to make a profile even though I have a profile and have been playing the game until this error occurred. But once I click to create a profile, it will sign me into the Minecraft website and bring me to my account profile screen where it will give me the message: "Something went wrong... press reload to try again." and once I click reload, nothing changes. this error happened on Friday, May 28th.

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-12-15T10:36:59+00:00

    Have you migrated to a microsoft account and got a confirmation e-mail for it? Because for me, my Mojang Account doesn't even seem to work anymore. Anyways, like I said, try downloading the Win7 launcher and log in with your microsoft account. (if you have sucessfully migrated and got a confirmation mail) That worked for me.

    You can also check if the migration worked by logging into minecraft.net via your microsoft account and checking your account settings. I saw that my minecraft skin was set up correctly and that my expired realm was listed, so I knew the migration worked, but apparently the launcher didn't.

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  2. Anonymous
    2021-12-15T09:21:25+00:00

    I am still bumping this up, because I am having the same issue.
    Bringing something new here: Mojang accounts still work fine, it is just the microsoft accounts that don't.

    Microsoft, fix your stuff! This is unbearable!

    EDIT: got one fix: restarting your router helped me.

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  3. Anonymous
    2021-12-03T09:55:15+00:00

    At least I know I’m not the only one. I hope Microsoft/Mojang can fix this.

    I don't think that Microsoft/Mojang will fix this. I have just installed the new launcher and it's still broken!

    So I will be continuing to use the old launcher

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  4. Anonymous
    2021-11-21T04:03:09+00:00

    Must be a bug. Sort of expected when new softwares (or operating systems) are released.

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  5. Anonymous
    2021-11-21T02:43:56+00:00

    I'm quite pessimistic tho, given this problem was known half a year ago.

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