Microsoft account won't connect to Minecraft services on Minecraft: Java Edition Launcher

Anonymous
2021-05-31T04:43:15+00:00

Whenever I open the Minecraft launcher signed in as my Microsoft account which is my only account it will show me a message that says: "Oh no! Something went wrong, and we couldn't connect to Minecraft Services" and the Play button is replaced with a Play offline button but once I click that to play offline, it will say I need to make a profile even though I have a profile and have been playing the game until this error occurred. But once I click to create a profile, it will sign me into the Minecraft website and bring me to my account profile screen where it will give me the message: "Something went wrong... press reload to try again." and once I click reload, nothing changes. this error happened on Friday, May 28th.

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-03-05T04:22:17+00:00

    you have to login into Microsoft store with the same account in minecraft

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  2. Anonymous
    2022-02-24T13:18:00+00:00

    This solved my issues thanks! It also solved a login loop issue that other xbox launcher games were having

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  3. Anonymous
    2022-02-19T00:37:12+00:00

    Had the same issue, what solved it for me was using the older launcher, minecraftlauncher.msi

    I found the link to the installer in the Mojang's purchase email. Hope that helps.

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  4. Anonymous
    2022-02-12T16:01:44+00:00

    My launcher started working again this morning. No change on my end, I suspect they fixed whatever encryption problem they were having with authentication to the minecraft servers.

    Yep, my launcher log ( "%APPDATA%.minecraft\launcher_log.txt" on my machine ) is clean. I don't see those SSL/TLS errors anymore. In the future, if anyone needs to see a cleaner log for troubleshooting, you can always deleted that file and re-start the launcher and it will regenerate with new logs.

    I'm definitely keeping MultiMC in my back pocket for any future issues!

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  5. Anonymous
    2022-02-11T19:15:25+00:00

    I do get Minecraft to work in windows 10 with the windows 7/8 installer.

    However I am under the assumption that the windows 7/8 installer is supposed to work with both windows 7 and windows 8. - Well, I can't test the installer on windows 8 because I do not have a copy of windows 8, but I do know that Minecraft fails an authentication attempt on windows 7 with an 401 code.

    Here is the important part of the log file:

    <Log file start>

    19:45:32.920 Environment: authHost='https://authserver.mojang.com', accountsHost='https://api.mojang.com', sessionHost='https://sessionserver.mojang.com', servicesHost='https://api.minecraftservices.com', name='PROD' 19:45:33.730 Failed to verify authentication com.mojang.authlib.exceptions.InvalidCredentialsException: Status: 401 at com.mojang.authlib.exceptions.MinecraftClientHttpException.toAuthenticationException(MinecraftClientHttpException.java:56) at com.mojang.authlib.yggdrasil.YggdrasilUserApiService.fetchProperties(YggdrasilUserApiService.java:132) at com.mojang.authlib.yggdrasil.YggdrasilUserApiService.<init>(YggdrasilUserApiService.java:44) at com.mojang.authlib.yggdrasil.YggdrasilAuthenticationService.createUserApiService(YggdrasilAuthenticationService.java:153) at dxo.a(SourceFile:670) at dxo.<init>(SourceFile:424) at net.minecraft.client.main.Main.main(SourceFile:199) Caused by: MinecraftClientHttpException[type=HTTP_ERROR, status=401, response=null] at com.mojang.authlib.minecraft.client.MinecraftClient.readInputStream(MinecraftClient.java:78) at com.mojang.authlib.minecraft.client.MinecraftClient.get(MinecraftClient.java:48) at com.mojang.authlib.yggdrasil.YggdrasilUserApiService.fetchProperties(YggdrasilUserApiService.java:113) ... 5 more

    <Logfile end>

    Yeah, this can't be good. Just a hunch, but I'm guessing a certificate is busted somewhere.

    [Info: 2022-02-11 19:10:43.7502686: NetQueue.cpp(588)] NetQueue: Starting net action https://api.minecraftservices.com/launcher/login [Info: 2022-02-11 19:10:43.7702686: ProductManager.cpp(168)] ~ProductManager was stopped successfully [Info: 2022-02-11 19:10:43.7702686: Xal.lib(0)] XAL: Cleanup starting [Info: 2022-02-11 19:10:43.7802686: NetQueue.cpp(429)] NetQueue: Primary ip: 13.33.21.67, Host: api.minecraftservices.com [Info: 2022-02-11 19:10:43.7802686: NetQueue.cpp(467)] NetQueue: Action failed with result "schannel: next InitializeSecurityContext failed: SEC_E_ILLEGAL_MESSAGE (0x80090326) - This error usually occurs when a fatal SSL/TLS alert is received (e.g. handshake failed). More detail may be available in the Windows System event log." (35) : https://api.minecraftservices.com/launcher/login [Info: 2022-02-11 19:10:43.7802686: NetQueue.cpp(507)] NetQueue: Action finished: https://api.minecraftservices.com/launcher/login [Error: 2022-02-11 19:10:43.7802686: Common_p.h(122)] Error while sending request to https://api.minecraftservices.com/launcher/login [Error: 2022-02-11 19:10:43.7802686: Common_p.h(153)] Unexpected error while making POST request to https://api.minecraftservices.com/launcher/login: Error: schannel: next InitializeSecurityContext failed: SEC_E_ILLEGAL_MESSAGE (0x80090326) - This error usually occurs when a fatal SSL/TLS alert is received (e.g. handshake failed). More detail may be available in the Windows System event log. [Info: 2022-02-11 19:10:43.7802686: NetQueue.cpp(530)] NetQueue: Action failed in finalization: https://api.minecraftservices.com/launcher/login [Warning: 2022-02-11 19:10:43.8702687: Xal.lib(0)] XAL: Trying to cleanup while there are users signed in [Warning: 2022-02-11 19:10:43.8702687: Xal.lib(0)] XAL: [op 70926888] Operation PresenceHeartbeat failed with result: 0x80004004 - Operation was canceled [Info: 2022-02-11 19:10:43.8702687: Xal.lib(0)] XAL: @@@ Terminating with 1 queues [Info: 2022-02-11 19:10:43.8702687: Xal.lib(0)] XAL: Cleanup pending [Info: 2022-02-11 19:10:43.8702687: Xal.lib(0)] XAL: All queues terminated [Error: 2022-02-11 19:10:44.1002691: UserIdentity.cpp(439)] UserIdentity error: getGamerTag called without being signed in! [Info: 2022-02-11 19:10:44.1002691: NetQueue.cpp(588)] NetQueue: Starting net action https://sentry.io/api/2703928/store/ [Error: 2022-02-11 19:10:44.1002691: UserIdentity.cpp(378)] UserIdentity error: getGamerPicAsync called without being signed in! [Info: 2022-02-11 19:10:44.1102691: UnifiedAccounts.cpp(292)] Internet state in main process: online=0 [Warning: 2022-02-11 19:10:44.1102691: UserIdentity.cpp(675)] Cache miss entitlements[normal] [Error: 2022-02-11 19:10:44.1102691: UnifiedMSAAccounts.cpp(413)] Failed to get entitlements for account with XUID 2535407449102218. Error: 84929744 [Info: 2022-02-11 19:10:44.1102691: NetQueue.cpp(588)] NetQueue: Starting net action https://launchercontent.mojang.com/accountMigration.json [Info: 2022-02-11 19:10:44.1402691: NetQueue.cpp(429)] NetQueue: Primary ip: 13.107.219.69, Host: launchercontent.mojang.com [Info: 2022-02-11 19:10:44.1402691: NetQueue.cpp(507)] NetQueue: Action finished: https://launchercontent.mojang.com/accountMigration.json [Info: 2022-02-11 19:10:44.1402691: NetQueue.cpp(535)] NetQueue: Action finalized: https://launchercontent.mojang.com/accountMigration.json [Info: 2022-02-11 19:10:44.1402691: UnifiedAccounts.cpp(666)] Fetched account migration dates from https://launchercontent.mojang.com/accountMigration.json

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