Very Frequent BSOD's on New PC

Anonymous
2021-04-02T14:30:02+00:00

Happened less frequent when I first got PC in October, has since gotten worse.  Mainly happens when playing games, but sometimes when just using PC.  Sometimes BSODs, sometimes system just totally freezes.  Have probably had the issue close to 20 times this week.

Specs: 10900K, RTX 3080, Corsair 850W PSU, 32 GB RAM.

Let me know if anything else is needed, I am attempting to link the dump files after following instructions.

https://1drv.ms/u/s!AjxBjN1HNBpkgjj8jfZP0DvTwClA?e=jMjRka

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-04-08T07:14:36+00:00

    Hey there Brandon!

    I think that we already updated drivers, but I've seen a release from the 1st of April. Let's give it a try. It's called Intel Consumer ME driver V2047.100.0.1039 For Windows 10 64-bit. The SATA driver has already received an update the 1st of April (Intel Rapid Storage), just in case.

    Download it and install it, and let me know how it goes. I'll check if there has been another release for any other driver. Don't worry at all. In desperate times, we try to seek for help anywhere :)

    Fingers crossed!

    Miguel Ángel :)

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  2. Anonymous
    2021-04-08T10:14:07+00:00

    That is what I was asking about, on April 2nd you suggested: "There is as well a chipset update for your motherboard (very important!) which was released yesterday. Download it as well from: https://www.asus.com/Motherboards-Components/Mo..."

    So whenever I went under chipsets I only downloaded this:

    Version 2047.100.0.1039 2021/04/01 285.25 MBytes Intel Consumer ME driver V2047.100.0.1039 For Windows 10 64-bit.

    Should I also, in addition to that, have downloaded this:

    Version 10.1.18634.8254 2021/02/01 5.76 MBytes Intel Chipset Driver V10.1.18634.8254 for Windows 10 64-bit---(WHQL).

    Since ^ could be the actual chipset.

    That is what the person I spoke about above, on Reddit, said was causing him BSODs specifically in Tarkov, was that he updated the ME driver, but not the actual chipset.

    Also, is there anything else I need to do to test my GPU through Furmark?  You just said to run it.  I selected my resolution 1440p, and fullscreen, then selected GPU stress test, and let it run for about 15 minutes, did not have issues, and GPU max temp was 70.

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  3. Anonymous
    2021-04-08T10:47:54+00:00

    Hey there Brandon!

    I wasn't expanding the tab. I see now what you mean. Exactly,let's download and install both. Since Intel Management Engine is part of the chipset, let's do both the Intel Consumer ME and the Intel Chipset driver. We don't lose anything trying, anyhow (the installer will always tell you if there's any newer version).

    We're done with Furmark. It seems like the GPU isn't faulty at all.

    Let me know how the install goes, please. Hopefully, that solves it (blame the people who created those messy tabs without any instruction or guide >:( ).

    Miguel Ángel :)

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  4. Anonymous
    2021-04-08T13:46:21+00:00

    So I did update the chipset, and I also turned off raid and went back to ahci, because it seemed like things were running worse.

    I was all excited because I got through one game of Tarkov successfully, then next game got a crash:

    https://1drv.ms/u/s!AjxBjN1HNBpkglHXrI7FqHmieoRy?e=GJcx9B

    It was the same thing as a couple yesterday, whenever I did not get a blue screen, but the screen went black except for some blue and green pixels at the top, and then rebooted.

    What next :( haha

    Edit:

    Just got another one, same thing no blue screen, screen went black with some pixels, green and blue and some percentage thing up to the upper left of my screen, idk what it was, I am posting the link to both.

    https://1drv.ms/u/s!AjxBjN1HNBpkglHXrI7FqHmieoRy?e=F7BC6K

    Edit: 

    There was a third

    https://1drv.ms/u/s!AjxBjN1HNBpkglHXrI7FqHmieoRy?e=YohS0s

    It is weird because I am really no longer actually getting the blue screens now, I managed to take a picture with my phone when it crashed last time, it is like certain things in the game showed still on the screen when it crashed.

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  5. Anonymous
    2021-04-08T17:28:45+00:00

    Hey there Brandon!

    Everything is blaming the processor:

    (1): "The specified processor is hung and not processing interrupts."

    (2): ffffd98d638ebe60 ffffd98d638ec2e0 ffffd98d638ec390 ffff49d5ce123cbd : nt!HalpTimerClockInterrupt+0x37

    (3): ffffab0c5fe7f7e0 0000000000000000 0000000000000001 fffff8046e6036fc : nt!KiSwapThread+0x500

    Second minidump tells us that the fault is hardware-wise. Look at this:

    IMAGE_NAME: hardware

    However, I am worried that the issue comes from the game, Tarkov, for it's been reported that many players receive blue screens in high-end computers (https://forum.escapefromtarkov.com/topic/83921-... and https://www.reddit.com/r/EscapefromTarkov/comme... and ), or it can come as well from your CPU settings.

    I'm starting to think it must be Intel Turbo Boost. It's making the CPU speed up, and finally get hung. Can you try disabling Intel Turbo Boost, if it's enabled, and making sure that there's no overclocking done? Make sure there's nothing custom in BIOS.

    Very important info, does the BSOD happen out of Escape From Tarkov as well yet?

    Waiting for your answer,

    Miguel Ángel :)


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