Very Frequent BSOD's on New PC

Anonymous
2021-04-02T14:30:02+00:00

Happened less frequent when I first got PC in October, has since gotten worse.  Mainly happens when playing games, but sometimes when just using PC.  Sometimes BSODs, sometimes system just totally freezes.  Have probably had the issue close to 20 times this week.

Specs: 10900K, RTX 3080, Corsair 850W PSU, 32 GB RAM.

Let me know if anything else is needed, I am attempting to link the dump files after following instructions.

https://1drv.ms/u/s!AjxBjN1HNBpkgjj8jfZP0DvTwClA?e=jMjRka

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-04-07T21:49:45+00:00

    Hey there Brandon!

    Thanks for the crazy colours detail. It's definitely helpful for what is going on. If you can, and if you have more PCIe slots, could you please change the graphics card to other one?

    I'm checking the dumps, but they give random crashes by random reasons. However, I'm collecting details to see if any match.

    We will run Furmark 3D to run a GPU test, which seems to be the culprit by the evidence given. You can download it here: https://geeks3d.com/furmark/

    Let me know how it goes as well.

    Hugs,

    Miguel Ángel :)


    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it. All files have been analysed for malware with VirusTotal, and have shown a positive output, being completely safe to install.

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  2. Anonymous
    2021-04-07T13:27:47+00:00

    I am running the test now, will let you know the results.

    I had it in high performance mode already whenever it crashed, with it set to turn off display after an hour, and sleep never.  

    --- IPDT64 - Revision: 4.1.5.37

    --- IPDT64 - Start Time: 4/7/2021 9:24:38 AM


    -- Testing


    CPU 1 - Genuine Intel - Pass.

    CPU 1 - BrandString - Pass.

    CPU 1 - Cache - Pass.

    CPU 1 - MMXSSE - Pass.

    CPU 1 - IMC - Pass.

    CPU 1 - Prime Number - Pass.

    CPU 1 - Floating Point - Pass.

    CPU 1 - Math - Pass.

    CPU 1 - GPUStressW - Pass.

    CPU 1 - CPULoad - Pass.

    CPU 1 - CPUFreq - Pass.

    IPDT64 Passed

    --- IPDT64 - Revision: 4.1.5.37

    --- IPDT64 - End Time: 4/7/2021 9:28:30 AM


    PASS

    It looks like the test did Pass.

    Edit:

    Here is another dump file https://1drv.ms/u/s!AjxBjN1HNBpkglBD85yohZUq3v5L?e=2HoUg6

    The issue actually seems to be worsening, I can't even play a single game of Tarkov now.  But as you can see it does happen on other games as well, idk if Tarkov just ramps things up that it brings out whatever the issue is really quickly or what.  I am so confused I thought maybe I had it figured out with the Logitech driver issue :( so frustrated!

    Also not sure if it matters or not, but the last 2 crashes I did not even see a blue screen, the colors went crazy and screen went black and froze, then the computer restarted.

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  3. Anonymous
    2021-04-07T13:21:08+00:00

    Hey there Brandon!

    One of the minidumps seems to tell us that the system has crashed in a timeout with the processor not responding. This is definitely worrying me, so please run this test: https://downloadcenter.intel.com/download/19792...

    The second minidump seems to tell us that the system has crashed in a power transition. Probably from sleep to awake, or from a plan to another. This could be PSU-related, but we need to make fully sure. Can you please change your power plan to High Performance, and see?

    I'll check the components compatibility of your build, to see if there's anything that can't work together anyhow.

    Let me know how it goes,

    Miguel Ángel :)


    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it. All files have been analysed for malware with VirusTotal, and have shown a positive output, being completely safe to install.

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  4. Anonymous
    2021-04-07T13:05:48+00:00

    I am sorry for your loss, prayers!

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  5. Anonymous
    2021-04-07T12:55:52+00:00

    Hey Brandon!

    Sorry, a loss in the family happened and I couldn't reach back. I'm glad that you can now run DV without any kind of BSOD. That solves our drivers' issues.

    Let me check on the minidumps real quick and I'll get back to you.

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