Missing CD/DVD Burner

Anonymous
2021-05-11T16:01:25+00:00
  1. I have a Dell Precision Workstation M4800
  2. This Workstation has an internal CD/DVD RW Drive as follow:    H.L Data Storage Super Multi DVD Writer Model: GS40N (HL-DT-ST DVD+-RW GS40N)
  3. Until fairly recently I have been able to Create a System Repair Disc by using this drive and a blank disc.
  4. Now when I try to create the disc I get the following note:    "The System Repair Disc could not be created - Windows did not find a CD/DVD Burner"
  5. So can you please tell me where the CD/DVD Burners gone?
Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2021-05-12T23:36:52+00:00

    In the Device Manager can you right-click the drive > Uninstall device

    Uninstall the drive and restart the computer and let Windows re-detect the driver.

    Does the recording tab then appear?

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  2. Anonymous
    2021-05-12T22:51:20+00:00

    The "NoCDBurning" values were not re-created.

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  3. Anonymous
    2021-05-12T22:35:08+00:00

    Can you check that the "NoCDBurning" values were not re-created.

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  4. Anonymous
    2021-05-12T22:26:21+00:00

    Restore point created, both "NoCDBurning" values deleted, computer restarted, but still no Recording tab for the burner, appears in the Device Manager.

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  5. Anonymous
    2021-05-12T20:27:56+00:00

    Both of those "NoCDBurning" values may be preventing the appearance of the recording tab for the burner in the Device Manager.

    Can you delete both of the "NoCDBurning" values as they do not exist by default.

    Right-click each "NoCDBurning" value > Delete > Yes

    Create a system restore point beforehand and restart the computer afterwards.

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