I have a Dell Precision Workstation M4800 This Workstation has an internal CD/DVD RW Drive as follow: H.L Data Storage Super Multi DVD Writer Model: GS40N (HL-DT-ST DVD+-RW GS40N) Until fairly recently I have been able to Create a System Repair Disc by using this drive and a blank disc. Now when I try to create the disc I get the following note: "The System Repair Disc could not be created - Windows did not find a CD/DVD Burner" So can you please tell me where the CD/DVD Burners gone?

I replaced the present CD/DVD drive a few week ago in the hope it would cure the problem. Unfortunately it did not. I have removed and replaced this present drive a couple of since. Do you want me to uninstall it, and re-install it again?

It appears the drive has lost the burning capability. It may help to force a complete re-detection of the drive. Are you comfortable working inside the case?

Double clicked "Roxio Creator 12" desktop icon, then selected "Burn Data Disc". Tried with no disc in drive, and with disc in drive. Same result in both cases i.e. "A suitable drive was not detected. Please attach a drive and try again". See below:

Does the Roxio software you have installed see the drive as a burner?

As you can see below, there is a "Burn" tab, but when clicked gives the following message: "Connect a burner and restart the player". So it looks as if there is no burner.

Missing CD/DVD Burner

Anonymous

I have a Dell Precision Workstation M4800
This Workstation has an internal CD/DVD RW Drive as follow: H.L Data Storage Super Multi DVD Writer Model: GS40N (HL-DT-ST DVD+-RW GS40N)
Until fairly recently I have been able to Create a System Repair Disc by using this drive and a blank disc.
Now when I try to create the disc I get the following note: "The System Repair Disc could not be created - Windows did not find a CD/DVD Burner"
So can you please tell me where the CD/DVD Burners gone?

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Anonymous

2021-05-17T18:10:16+00:00

I replaced the present CD/DVD drive a few week ago in the hope it would cure the problem. Unfortunately it did not.

I have removed and replaced this present drive a couple of since.

Do you want me to uninstall it, and re-install it again?
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Anonymous

2021-05-17T16:06:30+00:00

It appears the drive has lost the burning capability.

It may help to force a complete re-detection of the drive.

Are you comfortable working inside the case?
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Anonymous

2021-05-16T22:21:36+00:00

Double clicked "Roxio Creator 12" desktop icon, then selected "Burn Data Disc". Tried with no disc in drive, and with disc in drive. Same result in both cases i.e. "A suitable drive was not detected. Please attach a drive and try again". See below:
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Anonymous

2021-05-16T17:58:04+00:00

Does the Roxio software you have installed see the drive as a burner?
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Anonymous

2021-05-16T15:51:24+00:00

As you can see below, there is a "Burn" tab, but when clicked gives the following message:

"Connect a burner and restart the player".

So it looks as if there is no burner.
Was this answer helpful?

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