Missing CD/DVD Burner

Anonymous
2021-05-11T16:01:25+00:00
  1. I have a Dell Precision Workstation M4800
  2. This Workstation has an internal CD/DVD RW Drive as follow:    H.L Data Storage Super Multi DVD Writer Model: GS40N (HL-DT-ST DVD+-RW GS40N)
  3. Until fairly recently I have been able to Create a System Repair Disc by using this drive and a blank disc.
  4. Now when I try to create the disc I get the following note:    "The System Repair Disc could not be created - Windows did not find a CD/DVD Burner"
  5. So can you please tell me where the CD/DVD Burners gone?
Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2021-05-11T19:15:23+00:00

    In the Device Manager can you double-click the CD/DVD RW drive.

    Under the "General" tab what does say under "Device status"?

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  2. Anonymous
    2021-05-11T17:55:49+00:00

    Yes it does.

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  3. Anonymous
    2021-05-11T16:35:31+00:00

    Hi,

    Does the CD/DVD RW drive show up in the Device Manager?

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