Missing CD/DVD Burner

Anonymous
2021-05-11T16:01:25+00:00
  1. I have a Dell Precision Workstation M4800
  2. This Workstation has an internal CD/DVD RW Drive as follow:    H.L Data Storage Super Multi DVD Writer Model: GS40N (HL-DT-ST DVD+-RW GS40N)
  3. Until fairly recently I have been able to Create a System Repair Disc by using this drive and a blank disc.
  4. Now when I try to create the disc I get the following note:    "The System Repair Disc could not be created - Windows did not find a CD/DVD Burner"
  5. So can you please tell me where the CD/DVD Burners gone?
Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2021-05-11T22:45:41+00:00

    In the Device Manager if you double-click the CD/DVD RW drive

    is there a recording tab?

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  2. Anonymous
    2021-05-11T21:35:38+00:00

    I assume it is the Windows 10 operating system.

    I access the Control Panel, select "File History", then create a "System Image Backup", after which I am asked if I want to create a "System Repair Disc", which I can't do because the Burner can't be found.

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  3. Anonymous
    2021-05-11T20:35:24+00:00

    This happens with me too, but sometimes i get a Device I/O error from Fiole Eplorer. Its a Dell E6420 and the DVD R+W is a MATSHITA DVD R+W UJ8B2.

    This is the error 

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  4. Anonymous
    2021-05-11T20:19:08+00:00

    What application are you using to create the system repair disc?

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  5. Anonymous
    2021-05-11T19:47:56+00:00

    Hi auggy,

    Under "Device status" it says "This device is working properly"

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