Missing CD/DVD Burner

Anonymous
2021-05-11T16:01:25+00:00
  1. I have a Dell Precision Workstation M4800
  2. This Workstation has an internal CD/DVD RW Drive as follow:    H.L Data Storage Super Multi DVD Writer Model: GS40N (HL-DT-ST DVD+-RW GS40N)
  3. Until fairly recently I have been able to Create a System Repair Disc by using this drive and a blank disc.
  4. Now when I try to create the disc I get the following note:    "The System Repair Disc could not be created - Windows did not find a CD/DVD Burner"
  5. So can you please tell me where the CD/DVD Burners gone?
Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2021-05-12T17:28:14+00:00

    Please see print below for information you requested:

    (Name: NoCDBurning, Type: REG_SZ, Data: 0)

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  2. Anonymous
    2021-05-12T15:18:42+00:00

    Can you also check for "NoCDBurning" at this registry key:

    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer

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  3. Anonymous
    2021-05-12T14:54:42+00:00

    As you can see from my "Registry Editor" print below, the right window does show "NoCDBurning".

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  4. Anonymous
    2021-05-12T12:54:52+00:00

    Can you check the following registry key:

    Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer

    In the adjacent right window is there a "Name" "NoCDBurning" ?

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  5. Anonymous
    2021-05-12T08:22:16+00:00

    In Device Manager, if I double-click the CD/DVD RW Drive (HL-DT-ST DVDROM GS40N), I get the following tabs: General, DVD Region, Volumes, Driver, Details and Events. There is no recording tab.

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