3/6/2021 Windows 10 Microsoft Update messed up 2012 Windows Live Essentials (LIVE MAIL) unable to send, unable to read what is received. [Solution]

Anonymous

Last night, 3/6/2021, i received the push notification of a new Microsoft Update for my Windows 10 desktop. The notification stated to restart my pc to install the update.

NO BIG DEAL i thought.

Wrong.

I did a RESTART, and what Microsoft called an UPDATE actually TOOK AN HOUR TO INSTALL .............?

After the INSTALL, back at the Desktop Screen, i was greeted with a message stating "WELCOME TO YOUR NEW WINDOWS OS".... ??????

So, apparently the UPDATE was to install a whole new version of the Windows 10 OS...........

Nice of Microsoft to let me know.

Then i hit the problem.

I went to check my email via Microsoft Windows Live Mail (essential 2012) and this is what happens:

--- Emails DO DOWNLOAD on all of my accounts, AOL, AT&T, and GMAIL... (but download only)

--- By "DOWNLOAD ONLY" i mean that NONE OF THE NEW EMAILS CAN ACTUALLY BE READ......

--- All new emails state "MESSAGE COULD NOT BE DISPLAYED" "MESSAGE COULD NOT BE WRITTEN TO DISK"

* Pinned until 15 Nevember 2022.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

As you can see from above, the net result of last nights UPDATE / OS INSTALL

shut down my Microsoft Windows Live Mail.

I can download "blank" messages but i cannot read them.
I cannot SEND any messages at all via AOL, AT&T, or Gmail.

............................................................

I tried to do a system restore, but the "UPDATE / OS INSTALL" from last night

DELETED ALL OF THE SYSTEM RESTORE POINTS PRIOR TO LAST NIGHT,

AND DOES NOT GIVE A RESTORE POINT FOR LAST NIGHTS UPDATE ...........??????

I then tried to REPAIR Windows Live Mail using the executable WLARP.EXE

in the Windows Live Installer folder. NO CHANGE. IT FAILED TO RESOLVE

THE PROBLEM.

I then restarted the pc multiple times. No Change.

............................................................

I then spent 3 hours scouring the internet looking for an answer...

What i found is that this happened A LOT over the last few days............

Many people complaining about Windows Live Mail being disabled by the

March 2021 Windows 10 Update.

............................................................

Finally, I FOUND THE FIX...........

Here is the fix..........

To fix Windows Live Mail in Windows 10 v2004 and higher, follow these steps:

Close the Windows Live Mail window.
Start the Registry Editor (regedit.exe)

In the Registry Editor, go to the following branch:

 HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows Live Mail

Create the following DWORD values and set the data for each value to 1.

 Value name: RecreateFolderIndex
 Value type: REG_DWORD
 Value data: 1

 Value name: RecreateStreamIndex
 Value type: REG_DWORD
 Value data: 1

 Value name: RecreateUIDLIndex
 Value type: REG_DWORD
 Value data: 1

Restart Windows Live Mail. * * * Mod note. See more detailed instructions for this registry edit in another post by IllurionGray farther down on this page.

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91 additional answers

Anonymous

2021-05-11T15:58:24+00:00

Hello Don,

I tried everything you suggested, I will wait to see if that fixed the problem. I did get the message that space was recovered. I will delete a lot of old unneeded emails to recover more space.

I am running Windows 10 Pro. Ver:10.0.1904 Build 19041.

I was running WLM in Windows 8 compatibility mode. but I have sense un-checked compatibility mode.

I'll let you know if this solves the problem.

Thanks for your quick reply.

C.B. Thornton
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Anonymous

2021-05-11T02:28:11+00:00

Don,

No, I am running Windows 10 (64) Home Edition.

I did reply to your post last week, but for some reason, it was not recorded.

I did compact the database by changing the parameter as you indicated. The issue was not corrected. However, afterwards, I deleted one of the mail folders which contained some data, and Mail is now working. However, running the "wlarp" troubleshooter still fails generating an error message.

Danilo 35
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Don Varnau 19,930 Reputation points Volunteer Moderator

2021-05-10T22:21:47+00:00

I'm having trouble with Windows Live Mail. At times when I try to REPLY or Start a email message

Windows Live Mail stops responding. I have to go to the Task Manager to stop the program.

After stopping the program I have to restart my computer in order to get Windows Live Mail to

work again.

I tried to repair Windows Essentials by running "wlarp.exe" program but got the following error:

Unable to repair Windows Essentials: ERROR: 0x800c0006 Source: CRT90-i386

It seems that the problem started after the March 2021 Update.

I am running Windows Live Mail in compatibility mode with windows 8.

Thanks for any help you can give me,

C.B. Thornton

1. You're running Windows 8?

2. See if compacting the database helps with this problem.

The Options symbol in the upper left (can also get there via Ctrl+Shift+o) >

Options > Mail > Advanced > Maintenance > Compact the database on

shutdown every X runs. Set that to 1 then close and reopen WLM 1 or 2 or 3 times, until you see a

compacting the database message then change it to maybe every 15-20 runs.

Don
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Anonymous

2021-05-07T23:04:36+00:00

I'm having trouble with Windows Live Mail. At times when I try to REPLY or Start a email message

Windows Live Mail stops responding. I have to go to the Task Manager to stop the program.

After stopping the program I have to restart my computer in order to get Windows Live Mail to

work again.

I tried to repair Windows Essentials by running "wlarp.exe" program but got the following error:

Unable to repair Windows Essentials: ERROR: 0x800c0006 Source: CRT90-i386

It seems that the problem started after the March 2021 Update.

I am running Windows Live Mail in compatibility mode with windows 8.

Thanks for any help you can give me,

C.B. Thornton
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