3/6/2021 Windows 10 Microsoft Update messed up 2012 Windows Live Essentials (LIVE MAIL) unable to send, unable to read what is received. [Solution]

Anonymous
2021-03-07T21:14:31+00:00

Last night,  3/6/2021,  i received the push notification of a new Microsoft Update for my Windows 10 desktop.   The notification stated to restart my pc to install the update.

NO BIG DEAL i thought.

Wrong.

I did a RESTART,  and what Microsoft called an UPDATE actually  TOOK AN HOUR TO INSTALL .............?

After the INSTALL,  back at the Desktop Screen,  i was greeted with a message stating "WELCOME TO YOUR NEW WINDOWS OS".... ??????

So,  apparently the UPDATE was to install a whole new version of the Windows 10 OS...........

Nice of Microsoft to let me know.

Then i hit the problem.

I went to check my email via Microsoft Windows Live Mail (essential 2012) and this is what happens:

---  Emails DO DOWNLOAD on all of my accounts,  AOL, AT&T, and GMAIL...    (but download only)

---  By "DOWNLOAD ONLY"  i mean that NONE OF THE NEW EMAILS CAN ACTUALLY BE READ......

---  All new emails state "MESSAGE COULD NOT BE DISPLAYED"   "MESSAGE COULD NOT BE WRITTEN TO DISK"

* Pinned until 15 Nevember 2022.

Windows for home | Other | Email and communications

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2021-03-07T21:25:41+00:00

As you can see from above, the net result of last nights UPDATE / OS INSTALL

shut down my Microsoft Windows Live Mail.

  • I can download "blank" messages but i cannot read them.
  • I cannot SEND any messages at all via AOL, AT&T, or Gmail.

............................................................

I tried to do a system restore, but the "UPDATE / OS INSTALL" from last night

DELETED ALL OF THE SYSTEM RESTORE POINTS PRIOR TO LAST NIGHT,

AND DOES NOT GIVE A RESTORE POINT FOR LAST NIGHTS UPDATE ...........??????

I then tried to REPAIR Windows Live Mail using the executable WLARP.EXE

in the Windows Live Installer folder. NO CHANGE. IT FAILED TO RESOLVE

THE PROBLEM.

I then restarted the pc multiple times. No Change.

............................................................

I then spent 3 hours scouring the internet looking for an answer...

What i found is that this happened A LOT over the last few days............

Many people complaining about Windows Live Mail being disabled by the

March 2021 Windows 10 Update.

............................................................

Finally, I FOUND THE FIX...........

Here is the fix..........

To fix Windows Live Mail in Windows 10 v2004 and higher, follow these steps:

  1. Close the Windows Live Mail window.
  2. Start the Registry Editor (regedit.exe)
  3. In the Registry Editor, go to the following branch: 
     HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows Live Mail
  4. Create the following DWORD values and set the data for each value to 1. 
     Value name: RecreateFolderIndex
 Value type: REG_DWORD
 Value data: 1

 Value name: RecreateStreamIndex
 Value type: REG_DWORD
 Value data: 1

 Value name: RecreateUIDLIndex
 Value type: REG_DWORD
 Value data: 1
  5. Restart Windows Live Mail. * * * Mod note. See more detailed instructions for this registry edit in another post by IllurionGray farther down on this page.

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  1. Anonymous
    2021-10-23T00:33:29+00:00

    Hello again JustAsking3:

    I put my email address in the above post if you needed it, but Microsoft has removed it.

    Sorry.

    Illurion

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  2. Anonymous
    2021-03-25T00:06:37+00:00

    Thank you and another thank you.  I managed to follow your instructions and bingo!!!!! Live mail is now working, meaning I am able to finally read my emails as they are opening. So happy.

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  3. Anonymous
    2022-05-22T04:13:15+00:00

    You're welcome - glad to help :)

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  4. Anonymous
    2021-05-04T01:35:36+00:00

    Hello Danilo35:

    It is interesting that you say that you "found" the value sets already there ?

    In a normal situation,  they would "NOT" be there,  which is why LIVE MAIL isn't

    working,  and why we have to "create them" to fix the problem.

    Nonetheless,  per your request,  here is my response.

    It is possible that when you "opened" the existing value sets,  and changed the

    "VALUE DATA" field from "0" to "1",  your change was "not" saved because you

    may not have been logged into REGEDIT as Administrator.

    So try it again.

    This time:

    -  START

    -  PROGRAMS

    -  WINDOWS SYSTEM

    -  right click on COMMAND PROMPT

    -  choose RUN AS ADMINISTRATOR from the dropdown

    Then follow the same trail from earlier:   

    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows Live Mail

    -  double-click on each of the 3 specific DWORDS:  

    -  change the VALUE DATA field from "0" to "1"

    -  click the OK button

    -  left click on FILE in the upper left corner of the REGEDIT screen

    -  scroll down the dropdown that appears and choose EXIT

    Then restart your pc,  and open Windows Live Mail once you get back to desktop

    At your convenience,  you might retrace your steps back thru the REGEDIT.exe

    to see if your "0" changes were saved this time.

    Hope this helps.

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