SMH: This literally had me searching for a VERY LONG time trying to find answers. Sorry to say I have not been able to.
- Have you tried running the windows update troubleshooter through the settings??? windows update,
troubleshoot, additional troubleshooters, windows update?? It will say: Resolve problems that prevent
you from updating windows.
Would you tell or do a screen shot of your actual windows version and build. Type 'winver' in the search
box and press enter.
Also show installed updates through control panel (Programs - Programs and Features - View installed updates).
During my searches, it seems sometimes the update in question is already installed! Go figure.
This also holds true for actual windows versions!!
IF the troubleshooter doesn't help, you can manually download the update in question through the Microsoft Catalog.
It's a service from Microsoft that provides a listing of updates that can be distributed over a corporate network.
However, I've known of users downloading updates via this method for their own PC. Conflicting theories on doing this.
Someone more knowledgeable may be able to clarify this for you (and me.)
Have you though about updating to windows 20H2?
It seems Windows 10, version 1909 will reach the end of servicing on May 11, 2021.
This applies to the following editions of Windows 10 released in November of 2019:
Windows 10 Home, version 1909
Windows 10 Pro, version 1909
Windows 10 Pro Education, version 1909
Windows 10 Pro for Workstations, version 1909
These editions will no longer receive security updates after May 11, 2021. Customers who contact
Microsoft Support after this date will be directed to update their device to the latest version of
Windows 10 to remain supported. Devices won't receive security updates when the operating system reaches end of life.
Sure, you can still use your computer, but won't receive security updates, etc.-- blah blah blah.
I was also using version 1909 until recently when I knew a forced update was coming. A very kind soul here helped
me get 20H2 via the Windows 10 Update Assistant.
There are conflicting opinions whether to use that tool or not depending where you search for answers. I used it and it worked
for me. I did have to update a few drivers and install a few apps afterward, but my computer functions, unlike many
here. Also, the exe program needs to be uninstalled once finished using it. I have more information on that if you are interested.
Sorry I don't have better answers for you. Perhaps someone will come along and be able to help you fix your
problem in 5 minutes. I'm "learning" through "searching." It gets frustrating when getting conflicting "fixes."
Some fixes are way over my pay grade to execute. Hope you find your answer soon. I'll also keep looking. Some
things just bother me - like this problem.
In terms of running the troubleshooter, I've actually tried this before however it said that there seemed to be no problems at all, but I'm going to run it again and see what's going to pop up, as I'm typing this, it has gone for quite a long time, however I will wait until it finishes.
UPDATE ON TROUBLESHOOT:
Okay so now, it is saying this:

It says I should try re-doing the update by restarting my computer, however I tried it and it still did the same process. So now I'm not sure what to do.
Here is my actual windows version and build:

Also could you please elaborate on this bit where you said:
I was also using version 1909 until recently when I knew a forced update was coming. A very kind soul here helped
me get 20H2 via the Windows 10 Update Assistant.
There are conflicting opinions whether to use that tool or not depending where you search for answers. I used it and it worked
for me. I did have to update a few drivers and install a few apps afterward, but my computer functions, unlike many
here. Also, the exe program needs to be uninstalled once finished using it. I have more information on that if you are interested.
Also a couple of questions:
With windows 20H2, is it better than my current version?
Will I have to reset my pc?
Are there any setbacks into updating to 20H2?
Can I have the exact link to the download link for 20H2?
Thank you so much for trying to help me, I really appreciate it and now I know a little bit more about the problem I am having now.