Cumulative updates March 2021

The plot just keeps getting THICKER and THICKER with this problem!  I feel I'm wading into deep water and am up to my neck-- ready to "go under" at any moment. But I'm still floating and searching!

Hoping you did your "backup of important files!  You mentioned boxing day, so I'm thinking you are from Canada?? I'm assuming you are working with a DESKTOP?  Since it's a "built" computer, that model number doesn't help me much.  I also have a no-name built box, running windows 10 HOME.

I see in your screenshot most everything says: Issue not present.  It's just that one bugger regarding the restart!  I don't know why it says: Detected and then completed right underneath.  Clueless on that one!  eh, I'm clueless on lots of things quite obviously!  As I've said before, I'm also trying to learn as I go along.  Sorry you are a guinea pig in this.

As far as the "administrator" question.  How many users and/or accounts are on your computer?   You can find this info in control panel under USERS. Let's say there are two users:  "Louie" and "Dewey" --  Depending upon how you created the profiles --One should show 'Local Account' (password protected)  - or - ' Local Account Administrator' (password protected.)  IF there is just ONE account it is most likely and should be an Administrator account.  I have two profiles set up (for MYSELF).  One I created as an Admin Account and the other a Local Account (for my own protection.)  I use my Local Account 90% of the time.  You will need to run the Admin account to make any major changes to your computer. This article, although a few years old, gives a good brief overview.  -- Worth a read:   

https://www.maketecheasier.com/why-you-shouldnt-use-admin-account/   

The first paragraph: "Just about everyone uses an administrator account for the primary computer account. But there are security risks associated with that. If a malicious program or attackers are able to get control of your user account, they can do a lot more damage with an administrator account than with a standard account. You can protect yourself by using a standard account as your primary account and then temporarily elevating permissions when you need to make administrator changes."    

You mentioned "deleting apps" that you recently downloaded.. I hope you mean you will UNINSTALL the apps through the control panel, not just delete them! I'm also hoping the apps were from a reputable site.  I would first update your antivirus and do a scan.  You can also get the free version of malwarebytes and run a scan from that too.  You can UNINSTALL malwarebytes after that as well as your free anti-virus program and try to update windows again.  If that doesn't help, install your anti-virus program again.

One last thing I'm curious about:  could you do the following and show the windows updates that come up.  Click on:

If after this you are ready, willing and able to try to update to 20H2 using the update assistant, that would be another option for you.

That process has a list of prerequisites to do before beginning it, so I'd hold off even if you find the page and are tempted to go for it.

Also:  I don't use chrome so I can't answer that question.  Perhaps SOMEONE may be able to tell you.

Perhaps another SOMEONE also has an answer to this continuing saga.  If only!!  Let's try to hang in there Louie and find a solution. 

Have a good night.

Haven't forgotten about you Louie.  Life happens!  Thanks for the screenshots.  I sure was hoping someone with

more knowledge than myself could have helped you by now 🤔.  As I've mentioned before, I'm no computer

expert and am learning myself as things go along.  

I'm hesitant to give you wrong/harmful information/advice.  That being said:

On the troubleshooting screenshot you posted, at the bottom where it says "View detailed information" --

did you click on that and see if it gave any further information?    How old is your laptop/desktop?  Make/Model????  

By chance, have you tried logging in as Administrator when trying to get updates?  Do you run any 3rd party

anti-virus software, VPN's, Malwarebytes, Ccleaner programs? - anything like that? - 

Sometimes those programs CAN interfere with an update.  

Before I tell you about how I did the update there are several IMPORTANT things to do before running the program,

and I do not have the time tonight to explain. I will try tomorrow.  In the meantime I'm curious for answers

to the above questions I asked about.

If you haven't already, I would take the TIME needed for you to back up important files from your computer. 

Too many users have lost precious photos, files, years of work, etc.    Personally, I back up to

an external hard drive, flash drives, DVDs, a few things I store in a cloud service.  Whatever it takes to save

what you don't want to lose.  If you haven't, it's a good and necessary project for you to do before updating to 20H2....  

it's good practice anytime actually!  Computers crash and your stuff is GONZO.  Where is mrdbeta when I need him? 😄

In regard to your questions:

You can web search the features in Windows 10 20H2 if you're so inclined.  Not sure what you mean by resetting

your pc.  As far as setbacks...  uhhhh, depends upon whom you ask.  Those who have many problems will say YES

others will say NO and others SO-SO!! It's a ****-shoot.  I'll wait to see your answers to above.

                                                                                                                                                

Hello again!

So I did run the troubleshooter again, and this is literally what popped up when I pressed "view detailed info"

so there is a scroll wheel option where you can scroll down, but those were all issues that were not present. 

To answer your questions:

I actually got my pc at Austin Computers, and I got it last year at around the 26th of Dec, so basically boxing day or probably a few days after that. So it is quite recent.

With the Model, I searched up how to find the model, I'm not sure if you this is what u specifically wanted this but here you go.

 ------- Picture of System Info.

To get to the model of my pc I searched System Information > System Summary > System Model

The model is MS-7B84

I actually do have a anti-malware software which is the free version of Bitdefender. However if worse comes to worse and I cant find the problem, I will delete the apps that I have recently downloaded and delete them and see if one of those apps were the problem. (I will do this as a last resort) I do have the adblocker chrome extension if that helps with anything.

I actually haven't tried doing updates with administrator, but I'm not sure how to do it. Could you please tell me?

Hopefully I answered your needed questions, looking forward to your reply.  If you need anything else feel free to ask!

Thank you once again!

This update bricked my BIOS. I can’t even boot to safe mode. Is there a way to force safe mode when I can’t do so via the BIOS?