Computer "stutters" after Windows 10 update (20H2 update 19042.868)

Anonymous
2021-03-18T07:27:38+00:00

Hello 

I face again an issue  on my desktop since Windows 10 20H2 update. Stuttering twice per second : mouse move is blocked for an instant, video and sound stutter constantly. Computer not usable anymore except for basic functions.  

I tried many things , including updating drivers , removing almost all old software, clean restart etc... following advices from other threads. Task manager "processus" tab shows it comes from high level of  "system interrupt" ("Interruptions systeme" in French) .I could not determine the root cause. 

 Note also  stutter disappear completely after rollback to Windows 10 previous version. However staying in previous Windows 10 version is not sustainable : we are currently forced to update .

Note that stutters is still present after safe boot restart. 

Eventually I got rid of the stutter temporarily (comes again every few minutes instead of twice per second)  after a SAFE BOOT restart (msconfig / start)  followed immediately by a NORMAL RESTART . I do not dare to restart normally again, so I use the "sleep" (mise en veille in French) mode at night to keep it workable. 

PLEASE MICROSOFT do your upmost to deliver fix ! Do you have another suggestion ? 

Best regards to all

Windows for home | Windows 10 | Performance and system failures

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Anonymous
2021-04-14T23:49:11+00:00

Hi,

I found the same problem right after the update KB4589212.  Not sure if this is the sole source of the issue. In any event, I disabled the CD/DVD drive and the problem disappeared. Re-enable CD/DVD still working - this happened more than once - as I purged the system trying to find the hiccup.   Also noted a marked slow down of the system - editing e-mail...writing this note, etc...

Kind regards,

DBN

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Anonymous
2021-04-20T17:10:05+00:00

Hey Druid,

I created an account just to thank you.

After I updated to 20H2, my company has been stuttering non stop and cant even do the bare minimum stuff without feeling frustrated.
Went through weeks of guide and advice on how to solve it but it did not work.  Until I chance upon your answer. I was like thinking, how can a CD/DVD drive be affecting the whole computer, i was like what the hell what do i have to lose. the instant I disabled the drive, the whole com was back to normal. 

Thank you so much! I was almost contemplating to do a fresh boot or even purchasing a new computer.

Regards.

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  1. Anonymous
    2021-06-11T11:14:17+00:00

    Hi,

    After changing the background from dynamic (changing scenes every minute or so) to static (one scene!) most of the problems disappeared. I even reestablished the CD/DVD drive on my system (that was good news as I needed to transfer some old files).

    I have not tested reestablishing the dynamic background yet - not in the mood at this point.

    The system is not "perfect" but far better than it was, which was getting close to useless. I did like Windows 10, maybe a tad better than Windows 7 - but trying to be all things to all people the MS Folks are inadvertently generating bloatware...again....

    Kind regards,

    DBN

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  2. Anonymous
    2021-06-11T07:03:43+00:00

    STILL THE CASE AFTER LATEST UPDATE 08JUN2021 KB5003637 !

    Hello all, hello Microsoft teams

    I was hoping "quality" release today : 8 juin 2021 : KB5003637 (builds du système d’exploitation 19041.1052, 19042.1052 et 19043.1052) would have maybe solved the issue... Absolutely not.
    I still have to disable /reenable my DVD reader after each reboot to suppress the stutter.

    Keep trying harder Microsoft !

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  3. Anonymous
    2021-06-08T18:00:45+00:00

    Hi All,

    I'm replying to my own reply...<smile>

    I tried the suggestion of changing a dynamic or changing background to a fixed or "static: one" - SUCCESS!!!!

    The difference is quite dramatic and while I still notice a slow-down, it is minuscule compared to earlier.

    Try it - it worked for me and THANK YOU to the person who originally posted the suggestion. To Microsoft...ahem...please work on this.

    Kind regards,

    DBN

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