Computer "stutters" after Windows 10 update (20H2 update 19042.868)

Anonymous
2021-03-18T07:27:38+00:00

Hello 

I face again an issue  on my desktop since Windows 10 20H2 update. Stuttering twice per second : mouse move is blocked for an instant, video and sound stutter constantly. Computer not usable anymore except for basic functions.  

I tried many things , including updating drivers , removing almost all old software, clean restart etc... following advices from other threads. Task manager "processus" tab shows it comes from high level of  "system interrupt" ("Interruptions systeme" in French) .I could not determine the root cause. 

 Note also  stutter disappear completely after rollback to Windows 10 previous version. However staying in previous Windows 10 version is not sustainable : we are currently forced to update .

Note that stutters is still present after safe boot restart. 

Eventually I got rid of the stutter temporarily (comes again every few minutes instead of twice per second)  after a SAFE BOOT restart (msconfig / start)  followed immediately by a NORMAL RESTART . I do not dare to restart normally again, so I use the "sleep" (mise en veille in French) mode at night to keep it workable. 

PLEASE MICROSOFT do your upmost to deliver fix ! Do you have another suggestion ? 

Best regards to all

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2021-04-14T23:49:11+00:00

Hi,

I found the same problem right after the update KB4589212.  Not sure if this is the sole source of the issue. In any event, I disabled the CD/DVD drive and the problem disappeared. Re-enable CD/DVD still working - this happened more than once - as I purged the system trying to find the hiccup.   Also noted a marked slow down of the system - editing e-mail...writing this note, etc...

Kind regards,

DBN

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Anonymous
2021-04-20T17:10:05+00:00

Hey Druid,

I created an account just to thank you.

After I updated to 20H2, my company has been stuttering non stop and cant even do the bare minimum stuff without feeling frustrated.
Went through weeks of guide and advice on how to solve it but it did not work.  Until I chance upon your answer. I was like thinking, how can a CD/DVD drive be affecting the whole computer, i was like what the hell what do i have to lose. the instant I disabled the drive, the whole com was back to normal. 

Thank you so much! I was almost contemplating to do a fresh boot or even purchasing a new computer.

Regards.

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  1. Anonymous
    2021-10-13T14:17:27+00:00

    Hello again all

    I feel I should update my problems and actions, so since last time:
    >I got so frustrated I installed Linux
    >Found Linux actually had stutter even worse than Windows
    >Used Linux to completely wipe and scramble my hard drive including itself
    >Installed a brand new fresh copy of Windows (from the internet, burnt onto a disk using my partners PC)
    >Lost everything (including about 100gb of my SSD) but the stutter is gone finally
    >Was fine for months, forgot to keep checking here
    >Today I realised I wasn't updating my graphics card so downloaded Nvidia Gforce Experience (I have a GTX 1660)
    >Updated my card
    >Stutter returned immediately
    >Uninstialled the update after about 30 seconds ( Link to StealthOptional.com about how to do this )

    >Stutter gone

    I'm running all the old things I used to run, incuding Wallpaper Engine with no stutter at all and I've got the latest Windows updates (not like I get the choice) so It's not that.

    Just posting my results incase it helps someone else, I'll try to remember to keep checking back this time.

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  2. Anonymous
    2021-10-01T13:40:15+00:00

    Hello

    I am happy this solution works for you ! On my side I continue to disable/reable the DVD reader when the stutters comes again. Very strange sometimes no stutters for weeks, then it comes again at each restart of the PC during a few days. None of the recent Windows updates solved the root issue it seems. Have a nice evening.

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  3. Anonymous
    2021-10-01T13:18:16+00:00

    Hi,

    Great to hear that your system is working - the "stuttering" is a real pain. Several solution, that folks found were noted in the thread and YES, the IDE ATA item was a significant fix. There were a couple of other "tweaks" as well. A re-installation using the later releases (saving data files, etc.) also seemed to work.

    THANK YOU for letting folks know what worked.

    Kind regards,

    John aka DBN

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