DYMO Printer is printing a blank label after update the windows to latest update.

Anonymous
2021-03-11T09:53:53+00:00

I am from DYMO.

DYMO is making the label printers.

Consumer who update their windows 10 to latest version of update are having a problem with the printers.

Blank label are printed out. 

If we ask them to roll back the update, it started working fine.

What could be the solution for it?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2021-03-15T11:59:51+00:00

    Microsoft End users are using DYMO printers.

    So this is relevant.

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  2. Anonymous
    2021-03-16T16:19:59+00:00

    I have installed all MS updates and still the blank labels are printed. So the problem has not yet been addressed.

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  3. Anonymous
    2021-03-16T15:56:17+00:00

    FYI: I'm not working for Microsoft...  Microsoft says the issue is resolved... > https://docs.microsoft.com/en-us/windows/release-health/windows-message-center#recent-announcements   

    You might want to provide your feedback...

    OP made no mention of BSOD issues, but stated blank labels were being printed. Provided reference is irrelevant to OP's issue. Microsoft made no claims to have resolved the blank printing issue.

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  4. Anonymous
    2021-03-15T23:34:51+00:00

    I installed KB5001567 x64 for Windows 2004. It did not fix the Dymo blank label printing problem. Please also note that we installed the downgrade fix recommended by Dymo, and it did not resolve my problem. Our software is based on a later version of the Dymo SDK, and we cannot access the printer from our software.

    Please note that we use this device to print price labels for consigned merchandise, that function is critical to our business. so a fix from Microsoft is very important to us.

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  5. Anonymous
    2021-03-11T14:11:50+00:00

    As an end user, this issue has affected several of our Dymo printers. They only solution at present appears to be to uninstall Windows Update kb5000802 and then to disable Windows Update until Microsoft solve the problem. 

    The update also caused a problem with Oyez Legal Forms (in the UK) whereby logos are redacted (even when using Print to PDF).

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