How do I talk to a person about my account

Anonymous
2021-02-14T09:21:15+00:00

How do I actually contact a person at microsoft about my account

Windows for home | Other | Apps

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  1. Anonymous
    2022-04-18T19:12:30+00:00

    How do I actually contact a person at microsoft about my account

    need to cancel my order for Office 365

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  5. Don Varnau 19,915 Reputation points Volunteer Moderator
    2022-04-18T21:12:34+00:00

    How do I actually contact a person at microsoft about my account

    need to cancel my order for Office 365


    Read carefully through this article and articles it links to. It may be easier to do this yourself than to try to get help from Microsoft Support.

    Read, on the left, Manage a subscription, Refunds and exchanges, etc.

    How to investigate a billing charge from Microsoft or MSbill.info

    https://support.microsoft.com/en-us/account-billing/how-to-investigate-a-billing-charge-from-microsoft-or-msbill-info-398c5328-364c-d5e4-ea8f-f5ad60562a93 

    It is reported to be very difficult to reach Store support by phone at present, but this article will help you find the phone number.

    Microsoft Store Support

    https://support.microsoft.com/en-us/account-billing/contact-microsoft-store-support-4f615f2a-6bbd-fd69-6695-ae213d63eef0 

    You will be sent first to the Virtual Agent. You may have to tell the Virtual Agent several times that you want to speak to an agent.

    Don

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