How do I talk to a person about my account

Anonymous
2021-02-14T09:21:15+00:00

How do I actually contact a person at microsoft about my account

Windows for home | Other | Apps

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Don Varnau 19,915 Reputation points Volunteer Moderator
    2022-01-20T16:50:08+00:00

    stop replying

    @ LarryYoung37

    To stop receiving Notification Emails about this thread, to unsubscribe, go to the original post,

    the first post on this page **** How do I talk to a person about my account

    Click on Subscribe then Unsubscribe.

    Don

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  2. Anonymous
    2022-01-25T04:04:29+00:00

    trying to reset my account register

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  3. Don Varnau 19,915 Reputation points Volunteer Moderator
    2022-01-25T08:57:07+00:00

    TerrelGamble wrote:

    trying to reset my account register

    Hi,

    More info please.

    1. Does reset account register mean that you can't sign in to an account?
    2. What type of account? msn, hotmail or outlook.com, a Microsoft account?
    3. What exactly is going wrong? What error message are you seeing?

    Don

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  4. Anonymous
    2022-01-26T17:43:12+00:00

    I am an assure customer, i want to speak with a tech rep by phone

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  5. Don Varnau 19,915 Reputation points Volunteer Moderator
    2022-01-26T18:06:29+00:00

    I am an assure customer, i want to speak with a tech rep by phone

    I don't know whether or not Assure customers used to have a different number to call, but all I can find at present is the Contact us link https://support.microsoft.com/en-us/home/expcontact? 

    You're sure that your Assure plan is paid/current?

    https://support.microsoft.com/en-us/topic/premium-software-support-option-27f783d4-ce63-463c-e765-7a6de4ae1084****

    **Note:**Effective March 2021, our assisted support subscription, Assure, is being retired. Existing Assure subscriptions are still valid, but you won’t be able to renew at the end of your subscription period. Subscriptions with recurring billing turned on will be allowed to expire.

    At https://support.microsoft.com/en-us/home/expcontact? you will be sent to the Virtual agent. Work with the VA for a few steps then tell the VA, perhaps several times, that you want to speak to an agent.

    Don

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