How do I talk to a person about my account

Anonymous
2021-02-14T09:21:15+00:00

How do I actually contact a person at microsoft about my account

Windows for home | Other | Apps

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-01-18T14:21:59+00:00

    stop all replies

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  2. Don Varnau 19,915 Reputation points Volunteer Moderator
    2022-01-18T14:50:37+00:00

    stop all replies

    @ LarryYoung37

    To stop receiving Notification Emails about this thread, to unsubscribe, go to the original post,

    the first post on this page **** How do I talk to a person about my account

    Click on Subscribe then Unsubscribe.

    Don

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  3. Anonymous
    2022-01-18T14:52:14+00:00

    Is there a number you can give me to reach a billing person?

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  4. Don Varnau 19,915 Reputation points Volunteer Moderator
    2022-01-18T15:08:47+00:00

    Is there a number you can give me to reach a billing person?

    If you haven't yet, read through this and linked articles. See if you can clear this up without help.

    How to investigate a billing charge from Microsoft or MSbill.info

    https://support.microsoft.com/en-us/account-billing/how-to-investigate-a-billing-charge-from-microsoft-or-msbill-info-398c5328-364c-d5e4-ea8f-f5ad60562a93 

    See if there's anything you can do about the duplicate charges.

    Then...

    It is reported to be difficult to reach Store support by phone at present, but this article will help you find the phone number.

    Microsoft Store Support

    https://support.microsoft.com/en-us/account-billing/contact-microsoft-store-support-4f615f2a-6bbd-fd69-6695-ae213d63eef0 

    You will be sent to the Virtual Agent first and may have to tell the Virtual Agent many times that you want to speak to an agent.

    Don

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  5. Don Varnau 19,915 Reputation points Volunteer Moderator
    2022-01-18T16:28:07+00:00

    @ DougMurphy72

    To stop receiving Notification Emails about this thread, to unsubscribe, go to the original post,

    the first post on this page **** How do I talk to a person about my account

    Click on Subscribe then Unsubscribe.

    Don

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