How do I talk to a person about my account

NancyJ1 wrote:

You are a joke.

We need support and no one to help.

I am loosing money because I am not receiving my emails and no one at MSN gives a dam.

Thanks for nothing!!!!

1. Advice on reaching Microsoft Support by phone is posted several times in the first 3 pages of this thread. I suggest you read those pages.
2. Getting help from MS Support via telephone can be a time consuming, frustrating experience.
3. A Microsoft Agent can't magically reset your email account.
4. This may be a problem you can easily resolve with advice you receive here.

Don

when finely i spoke to customer service. took them more then to 2 hrs. to fix the problem. and it is still not fixed. only thing that was done, was making an extra step to get email and ready them.

WAS BILLED 105.99 0N 8/9 2021 42568130. DID NOT SIGN FOR THIS. USE OFFICE 365 AND PAY MONTHLY

CONTACT NUMBER <removed>

csprow wrote:

WAS BILLED 105.99 0N 8/9 2021 42568130. DID NOT SIGN FOR THIS. USE OFFICE 365 AND PAY MONTHLY

CONTACT NUMBER <removed>

How to investigate a billing charge from Microsoft or MSbill.info

https://support.microsoft.com/en-us/account-billing/how-to-investigate-a-billing-charge-from-microsoft-or-msbill-info-398c5328-364c-d5e4-ea8f-f5ad60562a93 

It is reported to be very difficult to reach Store support by phone at present, but this article will help you find the phone number.

Microsoft Store Support

https://support.microsoft.com/en-us/account-billing/contact-microsoft-store-support-4f615f2a-6bbd-fd69-6695-ae213d63eef0 

You may have to tell the Virtual Agent many times that you want to speak to an agent.

Don

I need to talk to Microsoft help on the phone as a personal user of your computer service! Thomas Dennis Williams telephone <removed>