I have been tying to re-establish my Office 365 account subscription for a week, without success using text messages, etc. My account has been locked. I don't have access to a wireless phone.
How do I talk to a person about my account
How do I actually contact a person at microsoft about my account
Windows for home | Other | Apps
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Anonymous
2021-07-30T19:40:04+00:00 -
Anonymous
2021-08-03T01:30:57+00:00 same here its been more than 30 days try to speak to someone or send an email
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Anonymous
2021-08-04T01:31:53+00:00 Does anyone know how I speak to a live united States based representative who can tell me what account I have and where I need to give the company who has more money than God, more money? One would think that Microsoft would exhibit some professionalism and only require people to buy their products once rather than multiple times hoping beyond hope taht they can jury rig things such that they can use what software they have already purchased
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Don Varnau 19,930 Reputation points Volunteer Moderator
2021-08-04T07:40:38+00:00 Does anyone know how I speak to a live united States based representative who can tell me what account I have and where I need to give the company who has more money than God, more money? One would think that Microsoft would exhibit some professionalism and only require people to buy their products once rather than multiple times hoping beyond hope taht they can jury rig things such that they can use what software they have already purchased
How to investigate a billing charge from Microsoft or MSbill.info https://support.microsoft.com/en-us/account-billing/how-to-investigate-a-billing-charge-from-microsoft-or-msbill-info-398c5328-364c-d5e4-ea8f-f5ad60562a93
Check your services & subscriptions at
https://account.microsoft.com/services?refd=support.microsoft.com
At the end of that article there's a link to the Microsoft Store Help Page https://support.microsoft.com/en-US/microsoft-store where you will find the number to call for your location.
You may have to tell the Virtual Agent many times that you want to speak to an agent.
Don
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Anonymous
2021-08-06T20:30:45+00:00 I've paid my subscription and updated my credit card ing. and yall withdrew 3 mos. on the same day with a few min apart. microsft still not working. i cant receive email or send,.