How do I talk to a person about my account

Anonymous
2021-02-14T09:21:15+00:00

How do I actually contact a person at microsoft about my account

Windows for home | Other | Apps

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Don Varnau 19,915 Reputation points Volunteer Moderator
    2021-04-08T20:03:04+00:00

    My microsoft office says my account has expired.  It not schedule to expire until Iune 2021.

    -    -    - 

    Sign in to https://account.microsoft.com/services to check on subscriptions. See if the expiration happens when you think it does. 

    Don

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  2. Anonymous
    2021-04-08T19:36:53+00:00

    My microsoft office says my account has expired.  It not schedule to expire until Iune 2021.

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  3. Don Varnau 19,915 Reputation points Volunteer Moderator
    2021-04-08T17:51:49+00:00

    i cant get into an old account and there isnt enough information to recover said account i need help from a human

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    It's an email account you can't get into? (outlook.com, Hotmail, msn, etc.) 

    Is this an old account that you might have, at some point, not signed in to 

    for a year/365 days? 

    Don

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  4. Don Varnau 19,915 Reputation points Volunteer Moderator
    2021-04-08T17:46:32+00:00

    I tried to order 365 Personal which includes  "One Note" and it was for one person.

    Instead  365 family was furnished for install.  I want One note included .

    please correct accordingly or  CANCEL the order.

    Thomas Haberny

    *** Email address is removed for privacy ***

    -   -   - 

    Sorry, you aren't communicating here with anyone connected to the 

    Microsoft Store or billing.

    On this page 

    https://support.microsoft.com/en-us/topic/microsoft-store-109d8aed-d32f-4d6f-9c54-ff80871e8637?ui=en-us&rs=en-us&ad=us#ID0EBBBBF=Orders

    Look at Cancel an order or pre-order

    On this page 

    https://support.microsoft.com/en-us/topic/microsoft-store-109d8aed-d32f-4d6f-9c54-ff80871e8637?ui=en-us&rs=en-us&ad=us#ID0EBBBBF=Payments

    Get a refund on apps or games.

    Microsoft Store Support https://support.microsoft.com/en-us/topic/microsoft-store-109d8aed-d32f-4d6f-9c54-ff80871e8637?ui=en-us&rs=en-us&ad=us

    It is reported to be difficult to reach Microsoft Support by phone at present, 

    but you will find the number you need here 

    https://support.microsoft.com/en-us/account-billing/contact-microsoft-store-support-4f615f2a-6bbd-fd69-6695-ae213d63eef0

    Don

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  5. Anonymous
    2021-04-08T17:24:09+00:00

    I tried to order 365 Personal which includes  "One Note" and it was for one person.

    Instead  365 family was furnished for install.  I want One note included .

    please correct accordingly or  CANCEL the order.

    Thomas Haberny

    ******@yahoo.com

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