Not sure 🤔 you have to try and contact Microsoft customer service. Or Maybe you can chat with them. I know it might be difficult trying to get in touch with them. You just have to keep trying. Try to Microsoft information on the internet also.
How do I talk to a person about my account
How do I actually contact a person at microsoft about my account
Windows for home | Other | Apps
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Anonymous
2021-04-16T02:35:09+00:00 -
Anonymous
2021-04-16T02:24:23+00:00 HOW DO re-activate email account
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Anonymous
2021-04-15T22:57:47+00:00 Hi and thanks..
I’ve tried so many passwords that I get locked out..
The saddest part is that whom ever hacked the account.. put a phone number I’ve never had AND now I don’t have anybody the correct information to prove I actually am the real account person.
Also there NO MSN person to     contact and share this headache with..
It’s just asinine that you can’t talk with a real person anymore..
Such wonderful customer service..
They take your money gladly, yet will have nothing to do with you after that.
Imagine if we ran our “ small “ businesses like this..
Today’s world.. too bad..
I just made a new account and screw em.
Thanks for responding!
GREATFUL
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Anonymous
2021-04-15T22:29:51+00:00 try putting i your old/original password and see it it goes thru
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Anonymous
2021-04-15T19:26:49+00:00 I have this number for Microsoft 1-800-642-7676