How do I talk to a person about my account

Anonymous
2021-02-14T09:21:15+00:00

How do I actually contact a person at microsoft about my account

Windows for home | Other | Apps

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-05-01T20:03:06+00:00

    i need to talk with a live person.. how can i get that?

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  2. Anonymous
    2021-04-30T17:03:38+00:00

    That phone # someone earlier gave WORKED!!!!  (877-696-7786) Thank you!  After days of trying to renew my MSN Premium Email, I called that # and Microsoft Store answered.  He put me thru to billing. After 10 to 15 minutes wait, I said HELLO?, and realized he was waiting with me. Then billing ANSWERED!  She was great-tried to renew in my name and also got an error message.  She finally guided me through many different things and one finally worked and I renewed with the 1st month free.  She also gave me the phone # for MSN Mail 1 800.642.7676, and the 24 hr # for MSNTechSupport 1  855.425.9217 who apparently can give you another support # too. Whew... long struggle finally over. Can't thank you enough.

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  3. Anonymous
    2021-04-25T01:07:28+00:00

    Laren&Don, thank you for your response.In the meanwhile I  was after some frustrated efforts able to establish contact with a tech rep who was very courteous & helpful. My mailbox had filled up on several occasions & precluded any further incoming. jennifer was very helpful but the process of entering a timeframe of incoming at which time all previous input would be discarded to enable continuous service was very time consuming. I suggested enable customer setting, for example, after 2-4 weeks of mail,, to delete everything older with a  simple command. She is sending me some instruction on how to do that they Outlook. Fingers crossed & moving on. Thank you both again for your help offer. Be Well, pete.

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  4. Don Varnau 19,915 Reputation points Volunteer Moderator
    2021-04-24T22:15:37+00:00

    Karen Taylor_461 wrote: 

    I need help.  My email was hacked and I need to change my password.

    How to recover a hacked or compromised Microsoft account

    https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

    A note in that article: For the protection of your account, we have strict policies on 

    how our advocates can help you with your account. Microsoft Support advocates are not able to reset your password provide account information without proper validation or make any changes to your account security on your behalf. Only you

    can reset your password and make security changes to your account.

    Don

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  5. Anonymous
    2021-04-24T21:21:08+00:00

    I need help.  My email was hacked and I need to change my password.

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