Carole Noble wrote:
Ireceived message that my credit card Company denied the Microsoft charge for my Office 365 account. I do not want to interrupt my service so need Microsoft to put the charge through again. I gave the OK I want to speak to a person!!!!
Posted by Pienchee on the previous page...
That phone # someone earlier gave WORKED!!!! (877-696-7786) Thank you! After days of trying to renew my MSN Premium Email, I called that # and Microsoft Store answered. He put me thru to billing. After 10 to 15 minutes wait, I said HELLO?, and realized he was waiting with me. Then billing ANSWERED! She was great-tried to renew in my name and also got an error message. She finally guided me through many different things and one finally worked and I renewed with the 1st month free. She also gave me the phone # for MSN Mail 1 800.642.7676, and the 24 hr # for MSNTechSupport 1 855.425.9217 who apparently can give you another support # too.
Don