How do I talk to a person about my account

Anonymous
2021-02-14T09:21:15+00:00

How do I actually contact a person at microsoft about my account

Windows for home | Other | Apps

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-05-24T12:53:19+00:00

    That is all you will ever get from Microsoft is the round a round.  They no longer wish to help the people that made them rich, all they want is more of your money.  I think they are the ones behind all of the scams in the world.  You nor I will never talk to any one at their company.

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  2. Anonymous
    2021-05-24T04:10:25+00:00

    I called 877-696-7786, opt 3, 2 for technical support.  The recording stated they no longer do phone support and referred me to help.microsoft.com.

    In my opinion, this is grossly unprofessional on behalf of Microsoft.

    I spent over 6 hours looking for someone live to help with my MSN email accounts and was unable to.

    I'm getting the same run around. I guess they don't have anything to offer @ MSN. I'm forced to see where this takes me. I've been using my email address for yrs. now and I think they are about to drop that ball & cancel all MSN.com email addresses

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  3. Don Varnau 19,915 Reputation points Volunteer Moderator
    2021-05-23T19:12:28+00:00

    Same problem here. My account went delinquent as I never use my main sign in for mail and such. Did not know it had expired. Now I have done the renew thing twice with no luck. No one to talk to. Hate to do it, Have been with MSN since the beginning. I may need a new place to go. Thanks so much for your concern for your customers MSN.

    If  you're referring to an MSN Email account...

    Yes, if you went for a year with out signing in to the account, it was closed and 

    can't be recovered. You can create a new Hotmail or outlook.com email account, 

    but the MSN address is unavailable. A Support Agent won't be able to help you 

    with this.

    Don

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  4. Anonymous
    2021-05-23T18:28:21+00:00

    Same problem here. My account went delinquent as I never use my main sign in for mail and such. Did not know it had expired. Now I have done the renew thing twice with no luck. No one to talk to. Hate to do it, Have been with MSN since the beginning. I may need a new place to go. Thanks so much for your concern for your customers MSN.

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  5. Don Varnau 19,915 Reputation points Volunteer Moderator
    2021-05-20T16:06:48+00:00

    Poor eyes , macular boths can't read well computer hack need to make new e-mail account have trouble seepng . can use help 

    You can create a new @outlook.com email account at 

    https://signup.live.com/signup? I don't know how we here can help you except to answer any questions that come up when you're creating this account. 

    Don

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