This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
How do I actually contact a person at microsoft about my account
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I am trying to renew my Premium Internet Software with MSN. I can NOT get online. The phone number on my account is a landline and can NOT receive text messages and I have only one email address. And there are no PEOPLE to talk to. Please help
My subscription expired a week ago and I can get it renewed.
THank you, issue is resolved.
found this number a couple of nights ago and called. Surprised that I actually got a live person who actually resolved my issue.
MSN billing 800-494-2962
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 11%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
I ALSO PAYED MY PREMIUM AND STILL DONT HAVE MSN AND THEIR NUMBERS TO CALL ARE BOGUS HOW DO WE GET HELP THEY TAKE OUR MONEY BUT DONT HELP I HAVE PAYED MICROSOFT BETWEEN 2 VISITS 500 DOLLORS FOR LIFE HELP NOW I NEED HELP AND CANT GET IT I WOULD THINK THEIR IS A LAW AGAINST THIS, I AM OLD AND DONT UNDRSTNT ALL THEIR JIBBERIH ON LINE OF HOW TO FIX THIS I HAVE TRIED WITH NO AVAILE
Go to https://support.microsoft.com/en-us/home/expcontact? Try to get help through the Virtual Agent with questions like
Paid for MSN but it's not activated
When suggestions don't help, tell the Virtual Agent that. After a few "didn't helps'"start typing
Speak to an agent. You should eventually be given that option.
Don
Just called that number. Voice recording telling people go to "Help.Microsoft.Com" for support issues. I prefer to talk to a live person rather than sit in chat mode.
