How do I talk to a person about my account

terriemcdevitt wrote:

I have 2 charges on my bank account from Microsoft. I have not ordered anything from Microsoft and would like the charges creditted back to my account.

How to investigate a billing charge from Microsoft or MSbill.info https://support.microsoft.com/en-us/account-billing/how-to-investigate-a-billing-charge-from-microsoft-or-msbill-info-398c5328-364c-d5e4-ea8f-f5ad60562a93

At the end of that article there's a link to the Microsoft Store Help Page https://support.microsoft.com/en-US/microsoft-store where you will find the number to call for your location.

You may have to tell the Virtual Agent many times that you want to speak to an agent.

If you are certain that the charge is unjustified you should be able to get the bank or card company to reverse the charge.

Don

How to subscribe to microsoft 365 and what is the amount

Hi,

https://www.microsoft.com/en-us/microsoft-365

Don

I need to talk to someone about possible fraud.

What type of fraud?

Don

I have 2 charges on my bank account from Microsoft. I have not ordered anything from Microsoft and would like the charges creditted back to my account.

How to subscribe to microsoft 365 and what is the amount