How do I talk to a person about my account

Does anyone know how I speak to a live united States based representative who can tell me what account I have and where I need to give the company who has more money than God, more money? One would think that Microsoft would exhibit some professionalism and only require people to buy their products once rather than multiple times hoping beyond hope taht they can jury rig things such that they can use what software they have already purchased

same here its been more than 30 days try to speak to someone or send an email

I have been tying to re-establish my Office 365 account subscription for a week, without success using text messages, etc. My account has been locked. I don't have access to a wireless phone.

Thank you very much, I don’t know why Microsoft help couldn’t have done that. ? Worked like a charm, now I just need to go back to upgrade something that they admitted making a mistake on. Really appreciate your help.

karenrobyBG wrote:

i have the same question, I need to upgrade my billing address, getting no where, they actually hang up on you

You should be able to do this without an agent.

Sign in to https://account.microsoft.com/ and click on Payment & Billing, up in the blue banner

Click on Address Book. Add the correct address and remove the old.

Don