How do I talk to a person about my account

Anonymous
2021-02-14T09:21:15+00:00

How do I actually contact a person at microsoft about my account

Windows for home | Other | Apps

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-09-03T22:36:51+00:00

    I am not receiving my emails.

    Would really like to talk to someome.

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  2. Anonymous
    2021-08-27T19:11:16+00:00

    I am trying to renew my Premium Internet Software with MSN.  I can NOT get online.  The phone number on my account is a landline and can NOT receive text messages and I have only one email address.  And there are no PEOPLE to talk to.  Please help

    I need to talk with someone

    I am trying to renew my subscription to Office 365 Home Premium that I started on August 24, 2014. I've had it until 8/24/2021 and did not get an email renewal email as usual. At the time I paid $107.36 for Word and Excel. these are the 2 that I need. The order confirmation at that time was 12469225029. On 8/25/2021 I received an email that I needed to verify my account. On August 26, I talked to a real person and he gave me very code 837401. then I was given code 702154 to accept terms. then after that code 727308' I still do not have Office 365 Home after I talked to him over one hour.

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  3. Don Varnau 19,915 Reputation points Volunteer Moderator
    2021-08-27T17:33:06+00:00

    When I try to sign into my different accounts it won't let me says it don't recognize user name or password, so then I change it and when I sign out and try to sign back it I get the same message don't recognize info. This is happening on some of my important things. Help I need to TALK to someone Thank you.

    In this article (this warning used to be in many articles)

    https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

    ***"Note:***For the protection of your account, we have strict policies on how our advocates can help you with your account. Microsoft Support advocates are not able to reset your password provide account information without proper validation or make any changes to your account security on your behalf. Only you can reset your password and make security changes to your account."

    1. Don't post entire addresses. What's after the @ in these accounts you can't access?
    2. Are you trying to sign in to these accounts at https://outlook.live.com with a browser? Which browser?
    3. Or are you using an app like the MSN Mail app or the Windows 10 Mail App?

    Don

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  4. Anonymous
    2021-08-27T15:04:52+00:00

    When I try to sign into my different accounts it won't let me says it don't recognize user name or password, so then I change it and when I sign out and try to sign back it I get the same message don't recognize info. This is happening on some of my important things. Help I need to TALK to someone Thank you.

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