How do I talk to a person about my account

Anonymous
2021-02-14T09:21:15+00:00

How do I actually contact a person at microsoft about my account

Windows for home | Other | Apps

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Don Varnau 19,915 Reputation points Volunteer Moderator
    2022-01-20T09:20:42+00:00

    i can't send or receive my email *** Email address is removed for privacy ***

    1. Don't post the entire address, but is this an @outlook.com account, hotmail account, another?
    2. Were you accessing this account on the web with a browser? Which browser?
    3. What error message are you seeing?

    Don

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  2. Anonymous
    2022-01-20T05:17:33+00:00

    i can't send or receive my email ******@verizon.net

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  3. Don Varnau 19,915 Reputation points Volunteer Moderator
    2022-01-19T20:09:54+00:00

    Yes, I too need to talk to someone. I have an idea that relates to Microsoft Aliases used on old Hotmail (now Outlook) accounts. If they could give us temporary, per-basis, or HELL - even SINGLE, LIMITED-TIME USE - that would be GREAT! I really need my old Hotmail alias to work in order to recover an account. I'm sure i'm not the only one with this issue.

    Please, Microsoft. The worst part is, the alias is still there, but its greyed out you can't use it. My Hotmail account became my Outlook account. But it's the same. Same inbox, same everything.

    Related thread: Hotmail account recovery

    Your suggestion posted here won't reach the outlook.com team. On your outlook.com page, click on the ? for help. Down at the bottom you will find Feedback and the option to submit a suggestion.

    Don

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  4. Don Varnau 19,915 Reputation points Volunteer Moderator
    2022-01-19T19:43:49+00:00

    Please cancell my Microsoft account, there is a charge coming out of my master card for$ 12.43 per month please also cancell this charge.

    Thank you

    Alan Jacobs <phone number removed>

    Sorry. You aren't communicating here with anyone connected to billing.

    Read through this and linked articles. See if you can clear this up without help.

    How to investigate a billing charge from Microsoft or MSbill.info

    https://support.microsoft.com/en-us/account-billing/how-to-investigate-a-billing-charge-from-microsoft-or-msbill-info-398c5328-364c-d5e4-ea8f-f5ad60562a93 

    See if there's anything you can do about the duplicate charges.

    Then...

    It is reported to be difficult to reach Store support by phone at present, but this article will help you find the phone number.

    Microsoft Store Support

    https://support.microsoft.com/en-us/account-billing/contact-microsoft-store-support-4f615f2a-6bbd-fd69-6695-ae213d63eef0 

    You will be sent to the Virtual Agent first and may have to tell the Virtual Agent many times that you want to speak to an agent.

    Don

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  5. Anonymous
    2022-01-19T19:32:51+00:00

    Please cancell my Microsoft account, there is a charge coming out of my master card for$ 12.43 per month please also cancell this charge.

    Thank you

    Alan Jacobs <phone number removed>

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