I posted in this thread because I want to speak to someone about Microsoft aliases. And I just keep getting endless notifications of replies in this endless pit of a thread. HOW CAN SOMEONE GET HELP FROM MICROSOFT?!
How do I talk to a person about my account
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Anonymous
How do I actually contact a person at microsoft about my account
Windows for home | Other | Apps
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Anonymous
2022-01-27T21:50:12+00:00 -
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Don Varnau 19,915 Reputation points Volunteer Moderator2022-01-26T18:06:29+00:00 I am an assure customer, i want to speak with a tech rep by phone
I don't know whether or not Assure customers used to have a different number to call, but all I can find at present is the Contact us link https://support.microsoft.com/en-us/home/expcontact?
You're sure that your Assure plan is paid/current?
**Note:**Effective March 2021, our assisted support subscription, Assure, is being retired. Existing Assure subscriptions are still valid, but you won’t be able to renew at the end of your subscription period. Subscriptions with recurring billing turned on will be allowed to expire.
At https://support.microsoft.com/en-us/home/expcontact? you will be sent to the Virtual agent. Work with the VA for a few steps then tell the VA, perhaps several times, that you want to speak to an agent.
Don
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Anonymous
2022-01-26T17:43:12+00:00 I am an assure customer, i want to speak with a tech rep by phone