How do I talk to a person about my account

How do I actually contact a person at microsoft about my account

need to cancel my order for Office 365

Read carefully through this article and articles it links to. It may be easier to do this yourself than to try to get help from Microsoft Support.

Read, on the left, Manage a subscription, Refunds and exchanges, etc.

How to investigate a billing charge from Microsoft or MSbill.info

https://support.microsoft.com/en-us/account-billing/how-to-investigate-a-billing-charge-from-microsoft-or-msbill-info-398c5328-364c-d5e4-ea8f-f5ad60562a93 

It is reported to be very difficult to reach Store support by phone at present, but this article will help you find the phone number.

Microsoft Store Support

https://support.microsoft.com/en-us/account-billing/contact-microsoft-store-support-4f615f2a-6bbd-fd69-6695-ae213d63eef0 

You will be sent first to the Virtual Agent. You may have to tell the Virtual Agent several times that you want to speak to an agent.

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How do I actually contact a person at microsoft about my account

need to cancel my order for Office 365