How do I talk to a person about my account

Anonymous
2021-02-14T09:21:15+00:00

How do I actually contact a person at microsoft about my account

Windows for home | Other | Apps

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Don Varnau 19,915 Reputation points Volunteer Moderator
    2022-02-04T20:40:59+00:00

    darryl80 wrote:

    I have been trying for days to recover my previous hot mail account and emails from an old computer and transfer that info to a new computer. My previous e mail is: *** Email address is removed for privacy ***. I am currently locked out of that account. I NEED HELP NOW!

    1. Your Hotmail account, messages and contacts aren't on the old computer. They're online.
    2. When did you last sign-in to the account?

         If you have, at any point, gone for a year without signing in to the account

         it was closed and can't be recovered.

    3. Are you trying to sign-in to the account at https://outlook.live.com with a browser?

    1. What problem, exactly are you having? What error message are you seeing?
    2. When you try to sign-in to the account, which browser are you using on

        which version of Windows?

    Don

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  3. Anonymous
    2022-02-04T19:04:57+00:00

    I have been trying for days to recover my previous hot mail account and emails from an old computer and transfer that info to a new computer. My previous e mail is: ******@hotmail.com. I am currently locked out of that account. I NEED HELP NOW!

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  4. Don Varnau 19,915 Reputation points Volunteer Moderator
    2022-01-28T22:43:04+00:00

    bettygjosund

    Replied on January 28, 2022

    my computor has been hacked

    So that I can move your post to a more appropriate forum...

    1. Which version of Windows are you running?
    2. What are you seeing that tells you the computer is hacked?

    Don

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