You're asking a totally different question. To change your credit card, sign into your account, click Payment & Billing, then Payment Options. You should scroll down a little to see Payment Method. There is where you can add a new card & remove the old one.
How do I talk to a person about my account
How do I actually contact a person at microsoft about my account
Windows for home | Other | Apps
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Anonymous
2021-12-21T22:03:45+00:00 -
Anonymous
2021-12-21T20:46:46+00:00 How do I change billing information on my account. The credit card I used when I set up the account has been hacked and I am no longer using that ccard.
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Don Varnau 19,930 Reputation points Volunteer Moderator
2021-12-20T16:15:06+00:00 How do I verify a person really works for Microsoft?
<phone number removed>
Steve Smith
Ext - <removed>
In what context?
Microsoft doesn't call users unless the user contacted Microsoft and is expecting a callback.
Don
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Anonymous
2021-12-20T15:33:55+00:00 How do I verify a person really works for Microsoft?
<phone number removed>
Steve Smith
Ext - <removed>
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Don Varnau 19,930 Reputation points Volunteer Moderator
2021-12-09T10:08:15+00:00 TimGomes wrote:
I would like to talk with an agent so I can get my subscription working
Subscription to what?
What error message are you seeing?
Don